Anger and happiness in virtual teams: Emotional influences of text and behavior on others’ affect in the absence of non-verbal cues

By Arik Cheshin, Anat Rafaeli, Nathan D. Bos. 2011

220 citations recorded by the source corpus.

Subfields: Experimental and Cognitive Psychology, Social Psychology

View Paper: https://www.semanticscholar.org/paper/a4146e0dc0b67910db79e828075a2c4325489f66

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In Experimental and Cognitive Psychology

In Social Psychology

Citations in the corpus

The emotional responses of browsing Facebook: Happiness, envy, and the role of tie strength (2015, background): “, 1993; Neumann & Strack, 2000), but also in computer-mediated-communication (Cheshin et al., 2011; Coviello et al., 2014; Kramer, 2012).”
The emotional link: Leadership and the role of implicit and explicit emotional contagion processes across multiple organizational levels (2015, background): “Consistentwith these findings, Cheshin, Rafaeli, and Bos (2011) show that emotional contagionmay also occur in an online team setting, and that the content of such textual information leads to interpretations of themessage as either conveying anger or happiness.”
The Effects of an Auditor's Communication Mode and Professional Tone on Client Responses to Audit Inquiries (2017, background): “Individuals may pay closer attention to the wording used in an e-mail than in a spoken conversation because e-mails do not have visual cues or vocal inflection cues that could distract the individual (Cheshin et al. 2011; Suh 1999).”
Group Emotions: Cutting the Gordian Knots Concerning Terms, Levels of Analysis, and Processes (2015, background): “…et al. (2013) Small group Purposive groups Barsade (2002) Work groups Teams Barsade et al. (2000) Bartel and Saavedra (2000) Bartunek et al. (2008) Cheshin et al. (2011) Cole et al. (2008) Huy (2002) Ilies et al. (2007) Keck (2014) Knight (2013) Mason and Griffin (2003) Metiu and Rothbard…”
Virtual Teams Research (2015, background): “With regard to well-being, researchers need to consider that CMC can be emotionally charged and used to display both anger and happiness depending on the content as well as the interpretation (Cheshin, Rafaeli, & Bos, 2012).”
Emotional contagion in organizational life (2018, background): “In addition, as we note earlier, emotional contagion has also been found in the domain of discrete emotions such as anger (Cheshin et al., 2011; Fan et al., 2014; Kelly et al., 2016; Mondillon et al., 2007), anxiety (Parkinson & Simons, 2012), loneliness (Cacioppo et al., 2009), fear (Bhullar,…”
The many faces of emotional contagion (2014, unknown): “Cheshin, Rafaeli, and Bos (2011) showed that emotional contagion took place across virtual teams communicating only via text.”
Emotional influence at work: Take it EASI (2012, unknown): “…have employed relatively confined laboratory situations to test the interpersonal effects of emotions in group decision making (e.g., Barsade, 2002; Cheshin et al., 2011), leadership (e.g., Sy et al., 2005; Van Kleef et al., 2009), and negotiation (Sinaceur & Tiedens, 2006; Van Kleef et al.,…”