Instrumentality, Aesthetics, and Symbolism of Office Design

142 citations recorded by the source corpus.

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Creative workplace: instrumental and symbolic support for creativity (2011, background): “The physical workplace can express and reflect the identity and culture of its users (Kornberger and Clegg, 2003, 2004; Vilnai-Yavetz and Yaacov, 2005).”
Employee reactions to office redesign: A naturally occurring quasi-field experiment in a multi-generational setting (2010, background): “Future work is needed to explicate these relationships as well as to articulate how individual office design elements might exhibit variation with respect to their instrumentality, aesthetics, and symbolism functions (Vilnai-Yavetz and Rafaeli, 2006; Vilnai-Yavetz et al., 2005).”
The Effect of Servicescape Cleanliness on Customer Reactions (2010, methodology): “These items were adapted from the instrumentality-aesthetics-symbolism scale developed by Vilnai-Yavetz, Rafaeli, and Schneider-Yaacov ( 2005 ) to the context of cleanliness in restaurants, based on the principles of the importance-performance matrix (Martilla & James, 1977 ; Oh, 2001 ).”
The Inference of Perceived Usability From Beauty (2010, background): “For example, Vilnai-Yavetz et al. (2005) asked people to rate their own office.”