Kai Kristensen

Organizational Behavior and Human Resource Management · 2000–2006

A researcher in the Science corpus: 7 papers; trusts 7 researchers and is trusted by 13 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 11 citations into it; #1,999 of 8,741 by trust here, #3,100 by citations
• Marketing — 6 citations into it; #1,407 of 6,289 by trust here, #2,154 by citations
• General Health Professions — 5 citations into it

Whom Kai Kristensen trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Kenneth A. Bollen
2. E. Anderson
3. Vikas Mittal
4. Kurt Matzler
5. Andrew E. Clark
6. D. R. Cox

Who trusts Kai Kristensen overall

1. R. Brown
2. Serkan Aydın
3. Christian M. Ringle
4. A. Ball
5. Tim Mazzarol
6. G. Özer
7. Marko Sarstedt
8. Hung-Che Wu
9. Pedro Simões Coelho
10. P. Sultan

Papers from Kai Kristensen's perspective

Ordered by how strongly the researchers Kai Kristensen trusts endorse each paper. Same corpus, a different order for every researcher.

1. Book Review : Structural Equations with Latent Variables Kenneth A. Bollen New York: Wiley, 1989, 514 pp., approx. $44.95
2. Strengthening the Satisfaction-Profit Chain
3. Importance-performance analysis revisited: the role of the factor structure of customer satisfaction
4. The effects of satisfaction and loyalty on profits and growth: Products versus services
5. Testing reciprocal relationships between job characteristics and psychological well-being: A cross-lagged structural equation model
6. Applied Multivariate Statistical Analysis
7. The Evolution and Future of National Customer Satisfaction Index Models
8. Measuring corporate reputation
9. A Longitudinal Analysis of Satisfaction and Profitability
10. Assessing the Service-Profit Chain

Their papers

• Work motivation and job satisfaction in the Nordic countries (2004) — 179 citations
• Enhancing importance‐performance analysis (2006) — 165 citations
• The Drivers of Customer Satisfaction and Loyalty. The Case of Denmark 2000–2002 (2004) — 124 citations
• Customer satisfaction in European food retailing (2002) — 130 citations
• Trends in EFQM criterion weights; the case of Denmark 1998‐2001 (2002) — 48 citations
• The drivers of customer satisfaction and loyalty: Cross-industry findings from Denmark (2000) — 290 citations
• Customer satisfaction measurement at Post Denmark: Results of application of the European Customer Satisfaction Index Methodology (2000) — 271 citations