Does Rudeness Really Matter?: The Effects of Rudeness on Task Performance and Helpfulness

By Christine L. Porath, A. Erez. 2007

437 citations recorded by the source corpus.

Subfields: Clinical Psychology, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/f0d55e519822f3e449c17d74e5e63e81f81a0860

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Citations in the corpus

Employability and Career Success: Bridging the Gap Between Theory and Reality (2013, background): “Recent research on workplace civility and citizenship and, conversely, on rudeness, bullying, and antisocial behavior, suggests that the need for social skill may be increasing (Porath & Erez, 2007; Sutton, 2007).”
Overlooked but not untouched: How rudeness reduces onlookers’ performance on routine and creative tasks (2009, methodology): “The procedure employed in this study was similar to the procedure employed by Porath and Erez (2007) with one major difference.”
Picking Up the Gauntlet: How Individuals Respond to Status Challenges (2008, background): “The notion that targets weigh the level of status challenge, the legitimacy of the challenger’s actions, and potential consequences of their responses may help to explain why those who experience incivility experience cognitive disruption, which, in turn, reduces performance (Porath & Erez, 2007).”
Job Stress and Incivility (2011, background): “…outcomes including decreased commitment (Pearson, Andersson, & Wegner, 2001), job satisfaction (S. Lim & Cortina, 2005), and citizenship behaviors (Porath & Erez, 2007) and as well as increased absenteeism (Everton, Jolton, & Mastrangelo, 2005), turnover (V. K. G. Lim & Teo, 2009), and deviance…”
Workplace incivility: A review of the literature and agenda for future research (2016, methodology): “Victims’ emotional and behavioral reactions to workplace incivility might thus depend on what they believe caused their uncivil treatment (e.g., Porath & Erez, 2007).”
Performance, incentives, and needs for autonomy, competence, and relatedness: a meta-analysis (2016, background): “Deliberate attempts to impose controlling attachments (Moss and St-Laurent 2001) or witnessing acts of rudeness by an authority figure/peer (Porath and Erez 2007, 2009) have been found to reduce performance.”
Linking workplace incivility to citizenship performance: The combined effects of affective commitment and conscientiousness (2012, background): “Such research would be especially welcome given the limited empirical work on how experiencing workplace incivility affects specific aspects of performance (Porath & Erez, 2007).”
Daily Cyber Incivility and Distress: The Moderating Roles of Resources at Work and Home (2018, background): “For example, Porath and Erez (2007) called for”
Thriving at work—A diary study (2012, positive): “Moreover, Porath et al. (2008) empirically distinguished thriving from flourishing.”