Job Satisfaction Of Restaurant Employees: An Empirical Investigation Using The Minnesota Satisfaction Questionnaire

By M. Hancer, Adnan Menderes. 2003

153 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/f093482cb294304357238ba4391137f9c3438cdb

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

In Social Psychology

Citations in the corpus

Hotel managers’ perceived diversity climate and job satisfaction: The mediating effects of role ambiguity and conflict (2013, unknown): “For example, pay and job security have been shown to influence job satisfaction (Hancer and George, 2003 ).”
The effects of employee empowerment on employee job satisfaction: A study on hotels in Turkey (2011, result): “The scale, known as the Minnesota Satisfaction Questionnaire (MSQ), includes more comprehensive dimensions in comparison with other job satisfaction scales (Blake et al., 2004; Hancer and George, 2003; Herrera and Lim, 2003; Irving et al., 1997; Nysted et al., 1999).”
Job satisfaction of academic staff: an empirical study on Turkey (2011, background): “Herzberg claimed that hygiene factors are not directly related to job satisfaction, therefore, these factors will not distinctly improve performance ( Hancer and George, 2003”
The effects of the perceived external prestige of the organization on employee deviant workplace behavior: The mediating role of job satisfaction (2016, background): “Upon reviewing the literature of studies concerning JS, we have found that emphasis is placed on ensuring employees’ JS, as it leads to workplace harmony and aligns employees with the purpose of the organization (Gazzoli et al., 2010; Ghazzawi, 2008; Hancer and George, 2003).”
Understanding the influence of polychronicity on job satisfaction and turnover intention: a study of non-supervisory hotel employees. (2012, unknown): “For instance, Hancer and George (2003) explored the level of job satisfaction with a sample of 798 restaurant employees, using the Minnesota Satisfaction Questionnaire (MSQ) short version and they found that satisfaction with pay showed the lowest mean score of job satisfaction, while job security…”
Organizational motivation, employee job satisfaction and organizational performance (2018, methodology): “This questionnaire is welldeveloped and tested in other studies (Hancer and George, 2003; Martins and Proenca, 2012; Abugre, 2014).”
Student career prospect and industry commitment: The roles of industry attitude, perceived social status, and salary expectations (2014, background): “Other studies show that if the nature of a job is interesting, employees are likely to enjoy their jobs better and have a sense of pride about what they do, hence enhancing their perceptions of social status (Chuang, Yin, & Dellmann-Jenkins, 2009; Hancer & George, 2003).”
Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus (2014, background): “The particular survey has been extensively utilized in hospitality studies (see for example, Ghiselli et al., 2001; Gunlu et al., 2010; Hancer & George, 2003) with adequate reliability and validity qualities.”