Cultural Intelligence and Offshore Outsourcing Success: A Framework of Firm-Level Intercultural Capability
By Soon Ang, Andrew C. Inkpen. Decision Sciences, 2008
402 citations recorded by the source corpus.
Subfields: Communication, Management Information Systems, Strategy and Management
View Paper: https://www.semanticscholar.org/paper/70bff6fc0f67a469e71c857cbbb710437222e3c1
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Communication
- Kerri Anne Crowne
- Robert L. Engle
- Kevin S. Groves
- Ann E. Feyerherm
- Mei-Liang Chen
- Minhua Gu
- Taewon Moon
- Linn van Dyne
In Management Information Systems
- Sunil Wattal
- Gordon Burtch
- Kerri Anne Crowne
- Usama Awan
- Andrzej Kraslawski
- Janne Huiskonen
- Ying Zhang
- Taewon Moon
In Strategy and Management
- Kevin S. Groves
- Ann E. Feyerherm
- Kai Xu
- N. Richter
- Nooria Yari
- Erik Lankut
- Ilan Alon
- Kerri Anne Crowne
Citations in the corpus
- The Culturally Intelligent Team (2013, background): “It has been proposed that CQ should positively influence MCT processes and performance (Ang & Inkpen, 2008; Earley & Ang, 2003; Janssens & Brett, 2006; Ng, Van Dyne, & Ang, 2009), but empirical work on CQ in MCTs is scarce.”
- When Do Global Leaders Learn Best to Develop Cultural Intelligence? An Investigation of the Moderating Role of Experiential Learning Style (2013, background): “Investment in developing CQ among business leaders in global corporations is strategically important to maintain competitive advantage in a global environment (Ang & Inkpen, 2008; Earley & Peterson, 2004; Rose, Sri Ramalu, Uli, & Kumar, 2010).”
- Expatriate Development for Cross-Cultural Adjustment (2012, background): “CQ is another complementary form of intelligence that can explain variability in coping with diversity and functioning in new cultural settings (Ang & Inkpen, 2008).”
- Governing Interfirm Relationships for Social Sustainability: The Relationship between Governance Mechanisms, Sustainable Collaboration, and Cultural Intelligence (2018, methodology): “To understand the effect of cultural intelligence (CQ) on the relationship between contract governance and collaboration, the CQ definition formulated by (Ang and Inkpen (2008) [46] is used.”
- Organizational Cultural Intelligence: Dynamic Capability Perspective (2010, background): “More recently, Ang and Inkpen (2008) developed a conceptual framework of firm-level cultural intelligence focused on the context of off-shoring.”
- Developing a Global Mindset: The Relationship between an International Assignment and Cultural Intelligence (2011, background): “…is an issue for both business executives and researchers, the means of acquiring and further developing this mindset has been frequently reviewed (Ang & Inkpen, 2008; Earley & Peterson, 2004; Gupta & Govindarajan, 2002; Shapiro, Ozanne, & Saatcioglu, 2008; Somerville, 1998; Thomas & Inkson,…”
- Assessing the Effects of Cultural Intelligence on Team Knowledge Sharing From a Socio‐Cognitive Perspective (2013, background): “Prior research indicates that different jobs assigned to employees with different cultural backgrounds are often structured into teams (e.g., multicultural or multinational teams) in which knowledge sharing has become critical to teams’ success (Ang & Inkpen, 2008; Lin et al., 2010).”
- Cultural intelligence, global mindset, and cross-cultural competencies: a systematic review using bibliometric methods (2020, background): “…manager’s CQ in the relationship between marketing mix adaptation and export performance (Magnusson et al., 2013; see conceptualisation) * See also: Ang and Inkpen, 2008;Chen et al., 2012; Earley and Ang, 2003 Review (2) CC (1) CQ, GM (1) A definition and model of CC in IB (that is linked to CQ)…”
- From Experience to Experiential Learning: Cultural Intelligence as a Learning Capability for Global Leader Development (2009, background): “…milieu of diversity, complexities, and international competition, having leaders who are capable of understanding, functioning, and managing in the global environment is a valuable, rare, and inimitable resource that can offer firms a competitive advantage (Ang & Inkpen, 2008; Barney, 1992).”
- The impact of cultural intelligence on communication effectiveness, job satisfaction and anxiety for Chinese host country managers working for foreign multinationals (2014, neutral): “…of norms, practices and conventions in different cultures that has been acquired from educational and personal experiences; and behavioral CQ reflects the capability to produce effective verbal and non-verbal behavior when interacting with people from other cultures (Ang and Van Dyne 2008).”
- The impact of relational governance on performance improvement in export manufacturing firms (2018, background): “Prior research has also proposed that cultural intelligence measures taken together could be used at a firm level in the context of international business context (Ang & Inkpen, 2008).”
- The relationships among social intelligence, emotional intelligence and cultural intelligence (2009, background): “shore outsourcing (Ang and Inkpen, 2008), while past researchers have discussed emotional capability at the firm level (Huy, 1999) and systemic EI”
- Resource based theory in operations management research (2016, background): “More importantly, some general resources, such as alliance capability (Vivek et al., 2008), resource management (Hitt, 2011), or multicultural capabilities (Ang and Inkpen, 2008), are more likely to have VRIN characteristics and thus add value to competitive advantages.”
- Cultural Differences and Geography as Determinants of Online Prosocial Lending (2014, background): “Ang and Inkpen (2008) offer a more abstract discussion of the subject, drawing on the cultural intelligence (CQ) construct, which is proposed as a strategic resource for firms engaged in global sourcing projects.”