Moderating effects of gender and organizational level between role stress and job satisfaction among hotel employees

By B. Kim, Suzanne Murrmann, Gyumin Lee. 2009

270 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/4595c6d0c9a08ad9155e7b9893fc1401aae5f24a

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In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Antecedents and consequences of job satisfaction in the hotel industry (2010, background): “Karatepe et al. (2006a,b) and Kim et al. (2009) found that role conflict and ambiguity were significantly associated with job satisfaction, given sex as a mediating variable.”
Effects of culinary employees’ role stress on burnout and turnover intention in hotel industry: moderating effects on employees’ tenure (2012, background): “Kim et al. (2009) examined the moderating effects of tenure on the stress and job satisfaction of hotel employees in administrative and non-administrative positions.”
The Relationship Between Turnover Intention and Demographic Factors in Hotel Businesses: A Study at Five Star Hotels in Istanbul☆ (2015, background): “Introduction The staff working in tourism industry have to deal with the needs of customers as well as to cope with uncertain conditions at work (Kim et al., 2009: 612).”
The Impact of Occupational Stress on Employee's Turnover Intention in the Luxury Hotel Segment (2014, background): “Kim, Murrmann, and Lee (2009) and Young and Corsun (2009) also stressed the problem of role conflict when describing their findings from studies of employees who often perform multiple roles in the hospitality industry.”
Workload, generic and work–family specific social supports and job stress: Mediating role of work–family and family–work conflict (2016, background): “These employees are inevitably exposed to stress at work (Kim et al., 2009), constituting a major challenge observed in the hospitality industry (Hsieh and Eggers, 2011).”