DOING GOOD, FEELING GOOD: EXAMINING THE ROLE OF ORGANIZATIONAL CITIZENSHIP BEHAVIORS IN CHANGING MOOD

By Theresa M. Glomb, Devasheesh P. Bhave, Andrew G. Miner, Melanie M. Wall. 2011

216 citations recorded by the source corpus.

This study investigates whether the altruism and courtesy dimensions of organizational citizenship behaviors (OCB) regulate mood at work. Social psychological theories of mood regulation suggest helping behaviors can improve individuals’ moods because helping others provides gratification and directs attention away from one's negative mood. We capture mood states prior to and following the enactment of OCBs using experience sampling methodology in a sample of managerial and professional employees over a 3-week period. Results suggest altruism shows a pattern consistent with mood regulation; negative moods during the prior time period are associated with altruism and positive moods in the subsequent time period. The pattern of results for courtesy behaviors is only partially consistent with a mood regulation explanation. Consistent with theories of behavioral concordance, interaction results suggest individuals higher on Extroversion have more intense positive mood reactions after engaging in altruistic behaviors. Interactions with courtesy were not significant.

Subfields: Applied Psychology, Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/2532a150e7772540436c17daa612f782fb1df67b

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Applied Psychology

1. Kaifeng Jiang
2. Paula M. Caligiuri

In Organizational Behavior and Human Resource Management

1. Ahsiya Mencin
2. J. M. Batista-Foguet
3. J. Singh
4. Kaifeng Jiang
5. Paula M. Caligiuri
6. O. Iglesias
7. J. Selmer
8. I. Tarique

In Social Psychology

1. J. M. Batista-Foguet
2. Kaifeng Jiang
3. Paula M. Caligiuri
4. I. Tarique
5. Ingmar Björkman

Citations in the corpus

• Win–Win–Win: The Influence of Company‐Sponsored Volunteerism Programs on Employees, NGOs, and Business Units (2013, background): “This is an important finding because it suggests a carryover of positive affect from the nonwork to the work context, extending the recent research that found that engaging in organizational citizenship behaviors promotes positive employee affect (Glomb et al., 2011).”
• Does Having an Ethical Brand Matter? The Influence of Consumer Perceived Ethicality on Trust, Affect and Loyalty (2012, background): “Similarly, Glomb et al. (2011) point out that engaging in behavior that helps others has a positive impact on affective state, and suggests that altruistic and courteous behavior is followed by an enhanced positive affect.”