Implications of OCB and Contextual Performance for Human Resource Management

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The effects of job characteristics and working conditions on job performance (2007, background): “Contextual performance is defined as individual efforts that are not directly related to their main task function but are important because they shape the organizational, social, and psychological context that serves as the critical catalyst for task activities and processes (Werner, 2000).”
Factors Affecting Job Performance: A Review of Literature (2012, background): “However, these behaviors are important because they shape the organizational, social, and psychological contexts serving as the critical catalyst for task activities and processes (Werner, 2000).”
Knowledge Sharing: The Influences of Learning Organization Culture, Organizational Commitment, and Organizational Citizenship Behaviors (2011, background): “Existing studies have consistently shown that organizational culture is associated with OCB (Somech & Drach-Zahavy, 2004; Wayne, Shore, & Liden, 1997; Werner, 2000).”
Perceived human resource management practices and intention to leave of employees: the mediating role of organizational citizenship behaviour in a Sino-Japanese joint venture (2009, background): “Given the huge resources that organizations invest in both technical and non-technical training, firms have a tendency to enhance desired employee behaviours – such as lower staff turnover – through training (Werner 2000 ).”