Ziguang Chen
Organizational Behavior and Human Resource Management · with Lam · 2009–2012
A researcher in the Science corpus: 4 papers; trusts 5 researchers and is trusted by 8 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 53 citations into it; #5,587 of 8,741 by trust here, #4,719 by citations
- Sociology and Political Science — 42 citations into it; #12,191 of 22,756 by trust here, #8,704 by citations
- General Health Professions — 10 citations into it
- Strategy and Management — 5 citations into it
Whom Ziguang Chen trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Alicia A. Grandey
- J. Diefendorff
- D. Guest
- Jill R. Kickul
- O. Epitropaki
- Naresh Khatri
- Dominique Muller
- K. Salmela‐Aro
- Céleste M. Brotheridge
- Jonathon R. B. Halbesleben
Who trusts Ziguang Chen overall
Papers from Ziguang Chen's perspective
Ordered by how strongly the researchers Ziguang Chen trusts endorse each paper. Same corpus, a different order for every researcher.
- A comparison of methods to test mediation and other intervening variable effects. (Psychological methods)
- Emotion regulation in customer service roles: testing a model of emotional labor. (Journal of Occupational Health Psychology)
- The Social Identity Theory of Intergroup Behavior.
- Exploring the Dimensions of Emotional Labor
- When moderation is mediated and mediation is moderated. (Journal of Personality and Social Psychology)
- Emotion regulation in the workplace: a new way to conceptualize emotional labor. (Journal of Occupational Health Psychology)
- Contextualizing Emotional Display Rules: Examining the Roles of Targets and Discrete Emotions in Shaping Display Rule Perceptions
- Human resource management: when research confronts theory
- Emotional exhaustion and job performance: the mediating role of motivation. (Journal of Applied Psychology)
- From ideal to real: a longitudinal study of the role of implicit leadership theories on leader-member exchanges and employee outcomes. (Journal of Applied Psychology)
Their papers
- Chinese hotel employees in the smiling masks: roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance (2012) — 140 citations
- When I put on my service mask: Determinants and outcomes of emotional labor among hotel service providers according to affective event theory (2012) — 261 citations
- Am I the Only One This Supervisor is Laughing at? Effects of Aggressive Humor on Employee Strain and Addictive Behaviors (2012) — 108 citations
- Perceived human resource management practices and intention to leave of employees: the mediating role of organizational citizenship behaviour in a Sino-Japanese joint venture (2009) — 118 citations