Employee strain and job satisfaction related to an implementation of quality in a public service organization: A longitudinal study

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Developing criteria for healthy organizational change (2007, background): “…and organizational level, such as psychological morbidity (Virtanen et al., 2005), early retirement (Saksvik & Gustafsson, 2004), increased job strain (Korunka et al., 2003), sickness absenteeism (Nguyen & Kleiner, 2003), and injuries (Quinlan, Mayhew, & Bohle, 2001; Virtanen et al., 2005).”
Estimating the Effects of No Child Left Behind on Teachers’ Work Environments and Job Attitudes (2014, background): “Research both in schools (Reback, Rockoff, & Schwartz, 2011) and in other public organizations (Korunga et al., 2003) suggests that accountability reforms can have this effect.”
Organizational change in the public sector: Augmenting the demand control model to predict employee outcomes under New Public Management (2006, result): “Attempts to improve the management of resources are a hallmark of NPM practices (Boyne et al, 1999 ) and the results of the present study, coupled with previous COR research, supports the view that the drive to achieve increasingly larger efficiency gains can lead to counter-productive outcomes (Ko”
Work-Related Stressors and Health-Related Outcomes in Public Service (2015, background): “The language of “customers” and “profitability” does not transfer easily to public organizations that have a long history of centralized authority and bureaucratic procedures (Korunga et al., 2003).”