Shirshendu Ganguli

Organizational Behavior and Human Resource Management · 2008–2011

A researcher in the Science corpus: 2 papers; trusts 7 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Shirshendu Ganguli trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Serkan Aydın
  2. M. Meuter
  3. A. Parasuraman
  4. Barbara M. Byrne
  5. Sunil Gupta
  6. Michael D. Johnson
  7. Mary Jo Bitner
  8. Mohammed Al-Hawari
  9. Joel E. Collier
  10. G. Özer

Who trusts Shirshendu Ganguli overall

  1. Abdullah Mohammed Baabdullah
  2. Mubbsher Munawar Khan
  3. Xue-mei Fu
  4. Razali Haron
  5. Nur Asnawi

Papers from Shirshendu Ganguli's perspective

Ordered by how strongly the researchers Shirshendu Ganguli trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Technology infusion in service encounters
  2. An attitudinal model of technology-based self-service: Moderating effects of consumer traits and situational factors
  3. The Evolution and Future of National Customer Satisfaction Index Models
  4. Technology Readiness Index (Tri)
  5. The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services
  6. Customer Metrics and Their Impact on Financial Performance
  7. The influence of technology anxiety on consumer use and experiences with self-service technologies
  8. The relationships among quality, value, satisfaction and behavioral intention in health care provider choice: A South Korean study
  9. Dimensions of e‐quality
  10. Performance-only measurement of service quality: a replication and extension

Their papers