Razali Haron
Organizational Behavior and Human Resource Management · 2018–2020
A researcher in the Science corpus: 3 papers; trusts 7 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 19 citations into it
- Strategy and Management — 12 citations into it
- Sociology and Political Science — 11 citations into it
- Marketing — 9 citations into it
- Information Systems and Management — 7 citations into it
Whom Razali Haron trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Nusser Raajpoot
- Riadh Ladhari
- Dan J Kim
- M. Amin
- J. Castañeda
- Karin Boonlertvanich
- Donald L. Ferrin
- Ines Ladhari
- Chris Baumann
- A. W. Dusuki
Papers from Razali Haron's perspective
Ordered by how strongly the researchers Razali Haron trusts endorse each paper. Same corpus, a different order for every researcher.
- Dimensions of service quality in developed and developing economies: multi‐country cross‐cultural comparisons
- Customer service quality in the Greek Cypriot banking industry
- Generic technology-based service quality dimensions in banking: Impact on customer satisfaction and loyalty
- A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (Decision Support Systems)
- Bank service quality: comparing Canadian and Tunisian customer perceptions
- Service quality, satisfaction, trust, and loyalty: the moderating role of main-bank and wealth status (International Journal of Bank Marketing)
- How cultural differences in uncertainty avoidance affect product perceptions
- The antecedents of consumer loyalty in retail banking
- Customer satisfaction and loyalty in Malaysian Islamic banks:a PAKSERV investigation
- Modelling customer loyalty in financial services: A hybrid of formative and reflective constructs
Their papers
- Service quality of Islamic banks: satisfaction, loyalty and the mediating role of trust (2020) — 131 citations
- Does corporate governance affect the performance of Islamic banks? New insight into Islamic countries (2020) — 121 citations
- Shari’ah supervisory board characteristics effects on Islamic banks’ performance: Evidence from Malaysia (2018) — 204 citations