Robin H. Gosserand

Sociology and Political Science · 2003–2005

A researcher in the Science corpus: 2 papers; trusts 1 researcher and is trusted by 45 researchers here, as inferred from the citation graph.

Subfields

Whom Robin H. Gosserand trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Alicia A. Grandey

Who trusts Robin H. Gosserand overall

  1. Alicia A. Grandey
  2. Joseph A. Allen
  3. Y. Lee
  4. Hongbiao Yin
  5. J. Diefendorff
  6. A. Maxwell
  7. Neal M. Ashkanasy
  8. Fanny M. Cheung
  9. Lisa E. Baranik
  10. Allison S. Gabriel

Papers from Robin H. Gosserand's perspective

Ordered by how strongly the researchers Robin H. Gosserand trusts endorse each paper. Same corpus, a different order for every researcher.

  1. WHEN 'THE SHOW MUST GO ON': SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY
  2. Testing a conservation of resources model of the dynamics of emotional labor. (Journal of Occupational Health Psychology)
  3. Service with a smile: Emotional contagion in the service encounter.
  4. Emotional labor: A conceptualization and scale development
  5. Exploring the Dimensions of Emotional Labor
  6. Toward understanding emotional management at work: A quantitative review of emotional labor research.
  7. Development and validation of the Emotional Labour Scale
  8. Emotional labor and burnout: Comparing two perspectives of "people work"
  9. Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences
  10. Incivility in the workplace: incidence and impact. (Journal of Occupational Health Psychology)

Their papers