Amanda Beatson
Organizational Behavior and Human Resource Management · 2006–2015
A researcher in the Science corpus: 4 papers; trusts 6 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 15 citations into it
- Strategy and Management — 9 citations into it
- Sociology and Political Science — 8 citations into it
- Marketing — 7 citations into it
Whom Amanda Beatson trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Anna S. Mattila
- T. Gruen
- Jagdip Singh
- C. Enz
- Torben Juul Andersen
- Adamantios Diamantopoulos
- John O. Summers
- M. Meuter
- Lance A. Bettencourt
- D. Henard
Papers from Amanda Beatson's perspective
Ordered by how strongly the researchers Amanda Beatson trusts endorse each paper. Same corpus, a different order for every researcher.
- Intentions to Use Self-Service Technologies: A Confluence of Multiple Attitudes
- Index Construction with Formative Indicators: An Alternative to Scale Development
- Customer satisfaction: A meta-analysis of the empirical evidence
- Role stressors and customer-oriented boundary-spanning behaviors in service organizations
- Technology infusion in service encounters
- Building Organizational Capabilities for Managing Economic Crisis: The Role of Market Orientation and Strategic Flexibility
- Export Market-oriented Activities: Their Antecedents and Performance Consequences
- Organizational Slack and Firm Performance During Economic Transitions: Two Studies from an Emerging Economy
- Efficiency, flexibility, or both? Evidence linking strategy to performance in small firms
- Strategic Planning, Autonomous Actions and Corporate Performance
Their papers
- Determining Consumer Satisfaction and Commitment Through Self-Service Technology and Personal Service Usage (2006) — 162 citations
- The influence of internal communication on employee engagement: A pilot study (2015) — 225 citations
- Strategic planning and performance: extending the debate (2008) — 274 citations
- Employee behaviour and relationship quality: impact on customers (2008) — 118 citations