Papassapa Rauyruen

2007–2009

A researcher in the Science corpus: 2 papers; trusts 0 researchers and is trusted by 8 researchers here, as inferred from the citation graph.

Whom Papassapa Rauyruen trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Michael K. Brady
  2. Dwayne D. Gremler

Who trusts Papassapa Rauyruen overall

  1. Li-Chang Hsu
  2. Yuhei Inoue
  3. Nick Hajli
  4. Chao‐Hung Wang
  5. Blend Ibrahim
  6. J. Bowden
  7. Daniel C. Funk
  8. Kevin Kam Fung So
  9. Zhizhong Jiang
  10. Xiangyu Wang

Papers from Papassapa Rauyruen's perspective

Ordered by how strongly the researchers Papassapa Rauyruen trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Searching for a consensus on the antecedent role of service quality and satisfaction: an exploratory cross-national study
  2. The Impact of Customer Satisfaction on Share-of-Wallet in a Business-to-Business Environment
  3. Winning the battle for customers
  4. Store loyalty: its impact on retail revenue. An empirical study of purchasing behaviour in the UK
  5. Measuring business-to-business professional service quality and its consequences
  6. Strengthening the Satisfaction-Profit Chain
  7. Linking Customer Management Effort to Customer Profitability in Business Markets
  8. Using Online Conversations to Study Word-of-Mouth Communication
  9. The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty
  10. The mismanagement of customer loyalty. (Harvard Business Review)

Their papers