L. Harris
Sociology and Political Science · with Daunt · 2000–2020
A researcher in the Science corpus: 14 papers; trusts 64 researchers and is trusted by 39 researchers here, as inferred from the citation graph.
Subfields
- Sociology and Political Science — 124 citations into it; #7,775 of 22,756 by trust here, #5,542 by citations
- Organizational Behavior and Human Resource Management — 96 citations into it; #1,547 of 8,741 by trust here, #1,249 by citations
- Marketing — 81 citations into it; #1,003 of 6,289 by trust here, #838 by citations
- Social Psychology — 64 citations into it
- Information Systems and Management — 50 citations into it; #3,365 of 3,842 by trust here, #1,994 by citations
- Cognitive Neuroscience — 31 citations into it; #9,239 of 10,852 by trust here, #6,360 by citations
- Strategy and Management — 18 citations into it; #1,215 of 10,874 by trust here, #1,819 by citations
- Clinical Psychology — 14 citations into it
Whom L. Harris trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Kate L. Reynolds
- Karl Aquino
- Sulaiman Al-Rafee
- Jochen Wirtz
- Yany Grégoire
- Katja Gelbrich
- V. Zeithaml
- Sevgin A. Eroglu
- C. Mathwick
- Americus Reed
Who trusts L. Harris overall
- B. Rong
- C. Cano
- Michela Mari
- Verena Gruber
- Fatema Kawaf
- Ian Wilkinson
- R. Taormina
- Isabel Maria Macedo
- Rayees Farooq
- François A. Carrillat
Papers from L. Harris's perspective
Ordered by how strongly the researchers L. Harris trusts endorse each paper. Same corpus, a different order for every researcher.
- The emotional dog and its rational tail: a social intuitionist approach to moral judgment. (Psychology Review)
- Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
- The self-importance of moral identity. (Journal of Personality and Social Psychology)
- Moral disengagement in ethical decision making: a study of antecedents and outcomes. (Journal of Applied Psychology)
- The Social Identity Theory of Intergroup Behavior.
- Multivariate Data Analysis (Technometrics)
- When service failure is not service failure: an exploration of the forms and motives of “illegitimate” customer complaining
- Moral Identity and Judgments of Charitable Behaviors
- Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies
- A grotesque and dark beauty: How moral identity and mechanisms of moral disengagement influence cognitive and emotional reactions to war
Their papers
- Social Identity Perspective on Brand loyalty (2012) — 591 citations
- When service failure is not service failure: an exploration of the forms and motives of “illegitimate” customer complaining (2005) — 186 citations
- Moral disengagement of hotel guest negative WOM: moral identity centrality, moral awareness, and anger. (2014) — 94 citations
- Managing customer misbehavior: challenges and strategies (2013) — 111 citations
- The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy (2020) — 1,168 citations
- Motives of dysfunctional customer behavior: an empirical study (2012) — 94 citations
- Customers acting badly: Evidence from the hospitality industry (2011) — 119 citations
- Online servicescapes, trust, and purchase intentions (2010) — 469 citations
- Customers behaving badly: a state of the art review, research agenda and implications for practitioners (2010) — 293 citations
- Online consumer misbehaviour: an application of neutralization theory (2009) — 125 citations
- Dysfunctional Customer Behavior Severity: An Empirical Examination (2009) — 292 citations
- Professional Interaction: Exploring the Concept of Attraction (2003) — 146 citations
- Market Orientation and Performance: Objective and Subjective Empirical Evidence from UK Companies (2001) — 360 citations
- Leadership style, organizational culture and performance: empirical evidence from UK companies (2000) — 1,275 citations