Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance

By Zeynep Ton, Robert S. Huckman. Organ. Sci., 2008

457 citations recorded by the source corpus.

Subfields: Accounting, Management Information Systems, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/f22a8eec1d6ee5717129b7f6a571690b01e8e316

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In Accounting

In Management Information Systems

In Organizational Behavior and Human Resource Management

Citations in the corpus

Organizational Learning: From Experience to Knowledge (2011, unknown): “Further, turnover has a less deleterious effect in organizations that are hierarchical (Carley, 1992) or highly structured (Rao & Argote, 2006) and where members conform to organizational processes (Ton & Huckman, 2008).”
Finding Meaning in Nostalgia (2018, background): “…accompanied by loss in human resource investment (e.g., training, expertise; Ton & Huckman, 2008), by lower job satisfaction (Krackhardt & Porter, 1985) and productivity (Argote, Insko, Yovetich, & Romero, 1995) among remaining employees, as well as by drop in company profits (Ton & Huckman, 2008).”
Membership Turnover and Collaboration Success in Online Communities: Explaining Rises (2011, background): “The most common view holds that turnover relates negatively to performance (Huselid 1995; Ton and Huckman 2008).”
Why Do Salespeople Quit? An Empirical Examination of Own and Peer Effects on Salesperson Turnover Behavior (2017, methodology): “We operationalize the goal achievement variable by counting the number of times a salesperson achieves his or her performance goals for each month (Ton and Huckman 2008).”
Mediating Role of Affective Commitment in HRM Practices and Turnover Intention Relationship: A Study in a Developing Context (2011, background): “That is why academics and organizational managers paid much attention to employee turnover issue, particularly the voluntary nature of turnover (Ton & Huckman, 2008).”
Collective Turnover at the Group, Unit, and Organizational Levels: Evidence, Issues, and Implications (2011, background): “…and are often at the margin of statistical significance (Alexander et al., 1995; Bennett et al., 1993; Bloom et al., 1992; Gray & Phillips, 1996; Hausknecht et al., 2009; Pfeffer & O’Reilly, 1987; Siebert & Zubanov, 2009; Spencer, 1986; Sun et al., 2007; Terborg & Lee, 1984; Ton & Huckman, 2008).”
The Employment Relationship and Inequality: How and Why Changes in Employment Practices are Reshaping Rewards in Organizations (2013, background): “To the contrary, evidence continues to accumulate that turnover—the corollary of such hiring—has damaging effects on business performance (Glebbeek & Bax, 2004; Morrow & McElroy, 2007; Shaw, 2011; Shaw, Gupta, & Delery, 2005; Siebert & Zubanov, 2009; Ton & Huckman, 2008).”