Why do you feel stressed in a “smile factory”?: Hospitality job characteristics influence work–family conflict and job stress

By Xinyuan Zhao, R. Ghiselli. 2016

138 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/c96fda8fd1099a992ac001ada2762cecf1477db0

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. Olusegun A. Olugbade
2. Osman M. Karatepe
3. A. Grobelna
4. Xinyuan Zhao
5. Bahar Etehadi
6. B. Motyka
7. Won‐Moo Hur
8. Anastasia Ozturk

In Social Psychology

1. Olusegun A. Olugbade
2. Osman M. Karatepe
3. A. Grobelna
4. Xinyuan Zhao
5. Won‐Moo Hur
6. Karthik Namasivayam
7. Misbah Sadiq
8. Sari Mansour

In Sociology and Political Science

1. Olusegun A. Olugbade
2. Osman M. Karatepe
3. A. Grobelna
4. Xinyuan Zhao
5. Karthik Namasivayam
6. Sari Mansour
7. Diane-Gabrielle Tremblay

Citations in the corpus

• Stressors, work engagement and their effects on hotel employee outcomes (2018, background): “…also tests quitting intentions as one of the critical attitudinal outcomes because the hospitality industry is still faced with the employee turnover problem and management should have an understanding of the factors influencing quitting intentions (Milman & Dickson, 2014; Zhao & Ghiselli, 2016).”