Testing the Linkages Among the Organization–Public Relationship and Attitude and Behavioral Intentions

By Eyun‐Jung Ki, Linda Hon. 2007

304 citations recorded by the source corpus.

Subfields: Communication, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/46bdfe3270c4e61bacce07e559de816560d43c05

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Communication

1. Sung-Un Yang
2. Minjung Sung
3. Joon Soo Lim
4. L. Men
5. Hongmei Shen
6. Jeong-Nam Kim
7. Kaye D. Sweetser
8. S. Hong

In Organizational Behavior and Human Resource Management

1. Joon Soo Lim
2. L. Men
3. Sung-Un Yang
4. Jeong-Nam Kim
5. Hongmei Shen
6. Minjung Sung
7. S. Hong
8. Kaye D. Sweetser

Citations in the corpus

• Why Leadership Matters to Internal Communication: Linking Transformational Leadership, Symmetrical Communication, and Employee Outcomes (2014, background): “The effectiveness of symmetrical communication in nurturing positive public attitudinal and behavioral outcomes has been demonstrated in many studies (e.g., L. A. Grunig, et al., 2002; Ki & Hon, 2007, J. Kim & Chan-Olmsted, 2005; Ni & Wang, 2011; Seltzer & Zhang, 2011).”
• The Authentic Enterprise: Another Buzz Word, or a True Driver of Quality Relationships? (2012, background): “There is a dearth of scholarship on the behavioral outcomes of organization–public relationships (Bruning, 2002; Bruning & Ralston, 2000; Ki & Hon, 2007; Ledingham, 2001).”
• A Losing Strategy: The Impact of Nondisclosure in Social Media on Relationships (2010, background): “Ki and Hon (2007) found that perceptions of satisfaction and control mutuality (defined as ‘‘the degree to which parties agree on issues of power and influence,’’ according to Kelleher & Miller, 2006) were the best predictors of a positive attitude, and this positive attitude can lead to supportive…”
• Effects of Reputation, Relational Satisfaction, and Customer–Company Identification on Positive Word-of-Mouth Intentions (2009, background): “To fill this gap in the literature, Ki and Hon ( 2007 ) empirically tested the implicit link between the quality relationship and supportive behaviors among organizations and publics.”
• Reliability and Validity of Organization-Public Relationship Measurement and Linkages among Relationship Indicators in a Membership Organization (2007, methodology): “I3 Literature in interpersonal communication has suggested there are five attributes of a relationship: (1) dynamic versus static; (2) open versus closed; (3) the degree to which both the organization and the public are satisfied with the relationship; (4) power distribution in the relationship; and”
• Student–university relationships and reputation: a study of the links between key factors fostering students’ supportive behavioral intentions towards their university (2009, background): “2002; Yang 2007a, b) and supportive behavioral intentions (Ki et al. 2007; Reinchheld 1996; Peppard 2000); (4) Favorable organizational reputation leads to stakeholders’ supportive behaviors (Fombrun 1996; Fombrun and van Riel 2003).”
• Determinants of employee turnover intention: Understanding the roles of organizational justice, supervisory justice, authoritarian organizational culture and organization-employee relationship quality (2017, background): “Since then, much public relations research has been conducted on organization-public relationships (Bruning and Ledingham, 2000; Grunig and Hung, 2002; Grunig et al., 2002; Hall, 2006; Hung, 2005; Jo and Kim, 2003; Ki and Hon, 2007; Ledingham, 2003; Ledingham and Bruning, 2000; Yang, 2007).”
• The Effects of Blog-Mediated Public Relations (BMPR) on Relational Trust (2009, methodology): “In previous public relations research, Ki and Hon (2007) and Yang (2007) used three dimensions of relational trust: integrity, dependability, and competence.”