Going the extra mile: Cultivating and managing employee citizenship behavior

By M. Bolino, W. H. Turnley. 2003

402 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/0b04aeed1b723db5ab55d72c4742cc92e603c943

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. Junqi Shi
2. Sophia V. Marinova
3. S. H. Chan
4. Shenjiang Mo
5. A. Abdollahi
6. Henry Moon
7. H. Lai
8. Bilal Afsar

In Strategy and Management

1. S. H. Chan
2. Shenjiang Mo
3. Junqi Shi
4. H. Lai
5. Bilal Afsar
6. Linn van Dyne
7. Maryam Rehman

Citations in the corpus

• The relationship between workplace spirituality and innovative work behavior: the mediating role of perceived person–organization fit (2015, background): “Innovative work is an extra-role behavior for non-R&D employees because it is not directly enforceable (Bolino and Turnley 2003).”
• Understanding the link between communication satisfaction, perceived justice and organizational citizenship behavior (2017, background): “OCB, a behavior that goes beyond prescribed job duties (e.g., Organ et al., 2006; Wong et al., 2006), is also essential for organizations to be effective and accomplish its goals (Bolino & Turnley, 2003).”
• Linking Ethical Leadership to Employees’ Organizational Citizenship Behavior: Testing the Multilevel Mediation Role of Organizational Concern (2015, background): “Accordingly, they tend to go beyond the call Linking Ethical Leadership to Employees’ Organizational Citizenship Behavior: Testing… 153 of duty (Bolino and Turnley 2003).”
• Organizational Citizenship Behavior in Concern of Communication Satisfaction: The Role of the Formal and Informal Communication (2010, background): “Nowadays managers and scholars noticed the importance of organizational citizenship behavior (OCB) as a prerequisite for organizational accomplishment and effectiveness (Bolino & Turnley, 2003; Zellars, Tepper, & Duffy, 2002).”
• Are all good soldier behaviors the same? Supporting multidimensionality of organizational citizenship behaviors based on rewards and roles (2010, background): “Moreover, investing significant time and energy in interpersonal OCB, such as assisting others (helping), can sometimes detract from the employee’s own job duties (Bolino and Turnley, 2003).”