All in due time: The development of trust in computer-mediated and face-to-face teams

By Jean Wilson, Susan G. Straus, Bill McEvily. 2006

568 citations recorded by the source corpus.

Subfields: Communication, Social Psychology

View Paper: https://www.semanticscholar.org/paper/091e0f1a817706ecaed32b7fb6b7f162a52c0149

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In Social Psychology

Citations in the corpus

Parent Company Benefits from Reverse Knowledge Transfer: The Role of the Liability of Newness in MNEs (2011, background): “In other words, such resources develop over time when communication between sources and targets becomes more mature and task oriented (Tuckman, 1965; Wilson et al., 2006).”
It hurts both ways: How social comparisons harm affective and cognitive trust (2012, background): “Cognitive trust is a willingness to be vulnerable to the trustee that is based primarily on beliefs about the trustee’s ability and integrity (Chua et al., 2008; Dirks & Ferrin, 2002; Mayer et al., 1995; McAllister, 1995; Wilson et al., 2006).”
Getting Everyone on Board: The Role of Inspirational Leadership in Geographically Dispersed Teams (2009, background): “Turning to the relationship between trust in team members and team performance, trust in group members is considered an essential precursor of interpersonal relationships and team functioning (Wilson et al. 2006).”
Trust in teams: A taxonomy of perceived trustworthiness factors and risk-taking behaviors in face-to-face and virtual teams (2020, background): “…develop (e.g. Rumpf and Akin, 2013), empirical studies show that although trust initially is on a lower level in computer-mediated teams, the level of trust increases over time to levels comparable to those in face-to-face teams even without any face-to-face interaction (e.g. Wilson et al., 2006).”
Individual Swift Trust and Knowledge-Based Trust in Face-to-Face and Virtual Team Members (2009, background): “costs and benefits of such future behavior are cognitively assessed [75, 149].”
How Conversations Change Over Time in Face-to-Face and Video-Mediated Communication (2009, background): “…suggest that temporal aspects can have a large impact on group processes and outcomes (e.g., Hollingshead, Mcgrath, & O’Connor, 1993; Mcgrath, 1993; Mcgrath et al., 1993; Van der Kleij, Paashuis, Langefeld, & Schraagen, 2004; Van der Kleij, Paashuis, & Schraagen, 2005; Wilson et al., 2006).”
Perceived Proximity in Virtual Work: Explaining the Paradox of Far-but-Close (2008, background): “Longer-term interactions and the prospect of working together again are likely to amplify key factors in our model, including identification, communication and structural assurance (Alge et al. 2003; O’Leary 2002; Wilson et al. 2006).”
It's (Not) Simply a Matter of Time: The Relationship Between CMC Cues and Interpersonal Affinity (2016, background): “While older theories suggested that relational development is impeded in textbased environments [6], an emerging consensus suggests that speakers simply take more time [51] and rely on a different set of cues [28,50] to achieve similar outcomes to those in face-to-face environments.”
Would You Trust a (Faulty) Robot? Effects of Error, Task Type and Personality on Human-Robot Cooperation and Trust (2015, methodology): “In this way, our behavioral measure is based on HCI-related research that defines cooperation as a “behavioral outcome of trust” [21].”