Individual Swift Trust and Knowledge-Based Trust in Face-to-Face and Virtual Team Members

By Lionel P. Robert Jr., Alan R. Dennis, Yu-Ting Caisy Hung. Journal of Management Information Systems, 2009

500 citations recorded by the source corpus.

Subfields: Communication, Information Systems and Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/2c4f75f40f28784d6643f580a8456345df61db9e

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Citations in the corpus

Trust in work teams: An integrative review, multilevel model, and future directions (2018, background): “Ability and integrity showed the greatest influence on trust in teams in the case of temporary work teams (Aubert & Kelsey, 2003; Jarvenpaa et al., 1998; Robert et al., 2009) supporting the argument that benevolence is less important to short-term performance teams (Meyerson et al., 1996).”
Trustworthy artificial intelligence (2020, background): “First, trust in a specific person or organization (a moral and volitional agent) (Lankton et al. 2015; McKnight et al. 2011), such as trust in an e-vendor (Gefen et al. 2003) or virtual team members (Robert et al. 2009).”
Trust in teams: A taxonomy of perceived trustworthiness factors and risk-taking behaviors in face-to-face and virtual teams (2020, background): “Other studies, particularly of virtual teams (e.g. Iacono and Weisband, 1997; Robert et al., 2009), have built on the theory of swift trust by Meyerson and colleagues (1996).”
Introduction - Platforms and Infrastructures in the Digital Age (2018, background): “Still, the possibilities created by blockchain should drive a re-examination of existing research on trust on virtual teams and online digital transactions, whether it is knowledge-based or swift trust (Crisp and Jarvenpaa 2013, Robert et al. 2009).”
Explanations and Expectations: Trust Building in Automated Vehicles (2018, background): “Humans have learned to trust agents that behave in an expected or predictable manner [9].”