Bruce Cooil

Organizational Behavior and Human Resource Management · 2000–2008

A researcher in the Science corpus: 5 papers; trusts 7 researchers and is trusted by 5 researchers here, as inferred from the citation graph.

Subfields

Whom Bruce Cooil trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Hirotugu Akaike
  2. E. Anderson
  3. Timothy L. Keiningham
  4. V. Zeithaml
  5. Douglas Bowman
  6. Claes Fornell
  7. Eugene F. Fama
  8. A. Mägi
  9. Thomas S. Gruca
  10. Tiffany Perkins-Munn

Who trusts Bruce Cooil overall

  1. Martin Mende
  2. J. Castañeda
  3. Timothy L. Keiningham
  4. Ruth N. Bolton
  5. Xueming Luo
  6. C. Ranaweera
  7. Ho Huy Tuu
  8. Sascha Raithel
  9. Peter C. Verhoef
  10. Teresa Matos Fernandes

Papers from Bruce Cooil's perspective

Ordered by how strongly the researchers Bruce Cooil trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Strengthening the Satisfaction-Profit Chain
  2. The impact of satisfaction and payment equity on cross-buying: A dynamic model for a multi-service provider
  3. The Cross‐Section of Expected Stock Returns
  4. Customer Satisfaction and Shareholder Value
  5. The Impact of Customer Satisfaction on Share-of-Wallet in a Business-to-Business Environment
  6. Spreading the word: Investigating antecedents of consumers’ positive word-of-mouth intentions and behaviors in a retailing context
  7. The value of different customer satisfaction and loyalty metrics in predicting customer retention, recommendation, and share‐of‐wallet
  8. Using Online Conversations to Study Word-of-Mouth Communication
  9. The Value Relevance of Brand Attitude in High-Technology Markets
  10. Getting Return on Quality: Revenue Expansion, Cost Reduction, or Both?

Their papers