Teresa Matos Fernandes

Organizational Behavior and Human Resource Management · 2016–2021

A researcher in the Science corpus: 3 papers; trusts 29 researchers and is trusted by 5 researchers here, as inferred from the citation graph.

Subfields

• Organizational Behavior and Human Resource Management — 52 citations into it; #4,731 of 8,741 by trust here, #7,932 by citations
• Marketing — 50 citations into it; #3,170 of 6,289 by trust here, #5,117 by citations
• Sociology and Political Science — 50 citations into it
• Information Systems and Management — 27 citations into it
• Artificial Intelligence — 20 citations into it
• Strategy and Management — 8 citations into it

Whom Teresa Matos Fernandes trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. Christian M. Ringle
2. Sameer Hosany
3. Marko Sarstedt
4. Anu Helkkula
5. T. Dagger
6. Haemoon Oh
7. Seunghyun Kim
8. Aikaterini Manthiou
9. Jörg Henseler
10. Tom J Brown

Who trusts Teresa Matos Fernandes overall

1. Xiaoting Chi
2. Seohee Chang
3. S. Lee
4. L. Sirieix
5. Young-joo Ahn

Papers from Teresa Matos Fernandes's perspective

Ordered by how strongly the researchers Teresa Matos Fernandes trusts endorse each paper. Same corpus, a different order for every researcher.

1. Multivariate Data Analysis (Technometrics)
2. A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research
3. Satisfaction: A Behavioral Perspective on the Consumer
4. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
5. Managing the Total Customer Experience
6. Spreading the word: Investigating antecedents of consumers’ positive word-of-mouth intentions and behaviors in a retailing context
7. Development of a Scale to Measure Memorable Tourism Experiences (European Journal of Tourism Research)
8. Measuring Experience Economy Concepts: Tourism Applications
9. Dimensions of Cruisers’ Experiences, Satisfaction, and Intention to Recommend
10. Exploring the essence of memorable tourism experiences.

Their papers

• Understanding consumers’ acceptance of automated technologies in service encounters: Drivers of digital voice assistants adoption (2021) — 509 citations
• Relationship quality determinants and outcomes in retail banking services: The role of customer experience (2019) — 133 citations
• Dimensions and outcomes of experience quality in tourism: The case of Port wine cellars (2016) — 180 citations