Transformational leadership and employee performance: The role of identification, engagement and proactive personality
By Isabel Buil, Eva Martínez, Jorge Matute. International Journal of Hospitality Management, 2019
737 citations recorded by the source corpus.
Abstract This study investigates the underlying mechanisms and boundary conditions that explain the relationship between transformational leadership and frontline employee performance. Specifically, it explores the mediating role of organizational identification and work engagement in the relationship between transformational leadership and job performance and organization-directed citizenship behaviors. Additionally, it examines whether proactive personality moderates the effect of transformational leadership on identification and engagement. Data from 323 frontline hotel employees were analyzed using partial least square regression. Results show that identification and engagement fully mediate the relationship between transformational leadership and organizational citizenship behaviors, whereas engagement partially mediates the link between transformational leadership and job performance. Results indicate a sequential mediation effect of identification and engagement on employee performance. Finally, findings show that proactive personality strengthens the effect of leadership on identification and engagement. The study provides information for hotel managers about why and under what circumstances employees perform the way they do.
Subfields: Organizational Behavior and Human Resource Management, Strategy and Management
View Paper: https://www.semanticscholar.org/paper/ee3255cbffdd65b65bc2be0f87e4c1f0c362d7f5
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Organizational Behavior and Human Resource Management
- Sandra Penger
- Barbara Grah
- Colinda Englitz
- Lina Neuber
- Niklas Schulte
- Boris Forthmann
- Heinz Holling
- Matej Cerne
In Strategy and Management
Citations in the corpus
- How work engagement relates to performance and absenteeism: a meta-analysis (2021, result): “In fact, results across studies are rather inconsistent, as different studies have obtained strong (e.g., Buil et al., 2019) to weak relationships (including null findings; e.g., Caesens & Stinglhamber, 2014).”
- Authentic and transformational leadership and innovative work behaviour: the moderating role of psychological empowerment (2020, background): “Transformational leadership refers to an approach by which leaders motivate followers to comply with organizational goals and interests in order to perform beyond expectations (Buil et al., 2019).”