Measures for Dealing with Competence and Integrity Violations of Interorganizational Trust at the Corporate and Operating Levels of Organizational Hierarchy

98 citations recorded by the source corpus.

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Competence- and Integrity-Based Trust in Interorganizational Relationships: Which Matters More? (2018, background): “This is because these two dimensions of trust develop at different rates and for different reasons and are likely to move somewhat independently of each other (Janowicz-Panjaitan & Krishnan, 2009; Long & Sitkin, 2006).”
At What Level (and in Whom) We Trust (2012, background): “…repair becomes increasingly difficult when violations from another firm occur at higher levels of that organization (i.e., the corporate level) as compared with violations that occur at lower levels of the organization (i.e., the branch or operational level; Janowicz-Panjaitan & Krishnan, 2009).”
Sociocultural Integration in Mergers and Acquisitions: Unresolved Paradoxes and Directions for Future Research (2013, background): “…level almost necessarily involves a strong calculative element, but this is insufficient to assure consummate cooperation at lower levels of the M&A, where deeper trust in both professional competence and goodwill is necessary for successful collaboration (Janowicz-Panjaitan & Krishnan, 2009).”