Testing the Interactivity Principle: Effects of Mediation, Propinquity, and Verbal and Nonverbal Modalities in Interpersonal Interaction

By Judee K. Burgoon, J. Bonito, Artemio Ramirez, Norah E. Dunbar, Karadeen Y. Kam, J. Fischer. 2002

421 citations recorded by the source corpus.

Subfields: Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/9c58e1e92384b07c522e85f1a25e2e460552a15f

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Social Psychology

In Sociology and Political Science

Citations in the corpus

The Effects of Blog-Mediated Public Relations (BMPR) on Relational Trust (2009, methodology): “Trust has been studied from various disciplines, which include interpersonal communication (Burgoon & Hale, 1984 ), interpersonal relationships (Johnson-George & Swap, 1982 ; Larzelere & Huston, 1980 ), marketing (McAllister, 1995 ; Moorman, Deshpande, & Zaltman, 1993 ), and public relations (K”
A comparison of face-to-face and electronic peer-mentoring: Interactions with mentor gender (2008, background): “Burgoon et al. (2002) noted that when communication is interactive, each participant’s comments and queries are contingent on the others’.”
Nonverbal Mechanisms Predict Zoom Fatigue and Explain Why Women Experience Higher Levels than Men (2021, background): “The availability and proximity of nonverbal cues contribute to interpersonal communication, social judgment and task performance (15).”
Testing the Connectivity Paradox: Linking Teleworkers' Communication Media Use to Social Presence, Stress from Interruptions, and Organizational Identification (2012, background): “Just as proximal environments help employees achieve common ground (Olson & Olson, 2000) and encourage positive social judgments of others (Burgoon et al., 2002), work environments enabling a higher degree of social presence should produce similarly positive experiences.”
Why Teleworkers are More Satisfied with Their Jobs than are Office-Based Workers: When Less Contact is Beneficial (2010, background): “This may decrease the total amount of information available (Burgoon et al., 2002) and the quality of communication (Lowry et al.”
Persuasive Robotics: The influence of robot gender on human behavior (2009, background): “Gass et al., in their consideration of multiple disciplinary views, propose that “persuasion involves one or more persons who are engaged in the activity of creating, reinforcing, modifying, or extinguishing beliefs, attitudes, intentions, motivations, and/or behaviors within the constraints of a…”
Effect of a robot on user perceptions (2004, neutral): “Computers have been shown to be more persuasive than humans in several studies [1, 9, 10 ], so this may not be difficult to accomplish.”
Less need to be there: Cross-level effects of work practices that support work-life flexibility and enhance group processes and group-level OCB (2007, background): “Second, reduced face time typically increases asynchronous communication where group members make contributions at different times, possibly on different topics (Burgoon et al., 2002).”
Media Appropriateness in the Conduct and Discovery of Deceptive Communication: The Relative Influence of Richness and Synchronicity (2004, background): “Prior research has identified a variety of media attributes (e.g., Burgoon, Bonito, Ramirez, Kam, Dunbar, and Fischer 2002; Carlson et al. 2004); those that most directly relate to synchronicity are: speed of interaction (also called “speed of feedback”), rehearsability, and reprocessability.”
Preliminary Development of a Model and Measure of Computer-Mediated Communication (CMC) Competence (2006, background): “Measures of related constructs are already available (e.g., Burgoon et al., 2002; Parks & Roberts, 1998).”
Effects of Interactivity on Website Involvement and Purchase Intention (2010, background): “Our results suggest that the principles of interactivity (Burgoon et al., 2002) cannot be applied directly when reciprocal communication co-exists with other interacting variables.”
Co-workers who telework and the impact on those in the office: Understanding the implications of virtual work for co-worker satisfaction and turnover intentions (2007, background): “All of these are apt to build socio-emotional bonding and satisfaction with co-workers (Burgoon et al., 2002; Shapiro et al., 2002).”
E-government adoption: A cultural comparison (2008, background): “Burgoon et al. (2002) view trust as one of four dimensions of credibility.”
Factors affecting YouTube influencer marketing credibility: a heuristic-systematic model (2018, background): “Extant studies have de ﬁ ned interactivities from technical and social perspectives (Burgoon et al., 2002; Heeter, 2000; Liu & Shrum, 2002; Steuer, 1992).”