The five-factor model of personality traits and organizational citizenship behaviors: a meta-analysis.

By Dan S. Chiaburu, In-Sue Oh, Christopher M. Berry, Ning Li, Richard G. Gardner. Journal of Applied Psychology, 2011

637 citations recorded by the source corpus.

Using meta-analytic tests based on 87 statistically independent samples, we investigated the relationships between the five-factor model (FFM) of personality traits and organizational citizenship behaviors in both the aggregate and specific forms, including individual-directed, organization-directed, and change-oriented citizenship. We found that Emotional Stability, Extraversion, and Openness/Intellect have incremental validity for citizenship over and above Conscientiousness and Agreeableness, 2 well-established FFM predictors of citizenship. In addition, FFM personality traits predict citizenship over and above job satisfaction. Finally, we compared the effect sizes obtained in the current meta-analysis with the comparable effect sizes predicting task performance from previous meta-analyses. As a result, we found that Conscientiousness, Emotional Stability, and Extraversion have similar magnitudes of relationships with citizenship and task performance, whereas Openness and Agreeableness have stronger relationships with citizenship than with task performance. This lends some support to the idea that personality traits are (slightly) more important determinants of citizenship than of task performance. We conclude with proposed directions for future research on the relationships between FFM personality traits and specific forms of citizenship, based on the current findings.

Subfields: Clinical Psychology, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/94b27fdae45f262cd87a22a818f55335208dc82c

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Citations in the corpus

The Effect of Workplace Negative Gossip on Employee Proactive Behavior in China: The Moderating Role of Traditionality (2015, background): “…and other pioneering work in the OCB arena (e.g., Trougakos et al. 2015) not only support the resource depletion perspective by showing that deficit in personal resources can indeed undermine OCBs but also inspire future OCB research to include proactive behavior (Chiaburu et al. 2011).”
Multilevel Influences on Voluntary Workplace Green Behavior: Individual Differences, Leader Behavior, and Coworker Advocacy (2017, background): “In addition, conscientiousness may induce VWGB through moral reflectiveness because it encompasses morally laden attributes (Becker, 1998); its positive linkage with citizenship behaviors has been widely substantiated in meta-analytic reviews (e.g., Chiaburu et al., 2011).”
Organizational Support and Citizenship Behaviors: A Comparative Cross-Cultural Meta-Analysis (2015, background): “These dimensions were classified as affiliative in prior meta-analytic work (e.g., Chiaburu et al. 2011; Ilies et al. 2007; Podsakoff et al. 2009).”
A Tale of Two Sample Sources: Do Results from Online Panel Data and Conventional Data Converge? (2018, methodology): “…and organizational commitment (Choi et al., 2015), (20) extraversion and turnover intentions (Zimmerman, 2008), (21) extraversion and OCB (Chiaburu et al., 2011), (22) extraversion and CWB (Berry et al., 2007), (23) neuroticism and job satisfaction (Judge et al., 2002), (24) neuroticism…”
Integrating Personality and Social Networks: A Meta-Analysis of Personality, Network Position, and Work Outcomes in Organizations (2015, methodology): “Previous meta-analytic research has relied on the Big Five (Bono and Judge 2004, Chiaburu et al. 2011, Judge et al. 2002) as an organizing framework for sorting a number of more specific facets under the five broad factors.”
Personality and Cognitive Ability as Predictors of Effective Performance at Work (2014, background): “The field also seems to be considering multiple performance domains as opposed to overall task performance, and the number of performance domains seems to be expanding (e.g., Chiaburu et al. 2011).”
Impact of Islamic Work Ethics on Organizational Citizenship Behaviors and Knowledge-Sharing Behaviors (2014, background): “Similarly, most recent meta-analytic studies have also examined the effects of personality factors on OCBs (see, Chiaburu et al. 2011; Podsakoff et al. 2009 for discussion).”