Toward a More Robust Theory and Measure of Social Presence: Review and Suggested Criteria

By Frank A. Biocca, Chad Harms, Judee K. Burgoon. Presence - Teleoperators and Virtual Environments, 2003

2,066 citations recorded by the source corpus.

Subfields: Ocean Engineering, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/7e07073742375909d844cdbda97123d69263d4dd

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In Ocean Engineering

In Social Psychology

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Citations in the corpus

The mechanics of trust: A framework for research and design (2005, background): “This effect is captured in communication theory by models of channel reduction (Döring, 1998) such as social presence (Short, Williams, and Christie, 1976), presence (Lombard and Ditton, 1997; Biocca, Harms, and Burgoon, 2003), and media richness (Daft and Lengel, 1986; Rice, 1992).”
Testing the Connectivity Paradox: Linking Teleworkers' Communication Media Use to Social Presence, Stress from Interruptions, and Organizational Identification (2012, methodology): “There is no widely accepted measure of social presence, but the original measure developed by Short and colleagues (1976) is the most commonly used (Biocca et al., 2003).”
Evaluating Anthropomorphic Product Recommendation Agents: A Social Relationship Perspective to Designing Information Systems (2009, methodology): “In this research, we investigate social presence, a construct that refers to the feeling of “being with another” [18], to describe the “quasi-social” relationships between the agent and its users and to evaluate the users’ perceptual differences of the agent’s social”
Enhancing hospitality experience with service robots: the mediating role of rapport building (2019, background): “Rapport-building between robots and humans forms quasi-social relationships where humans respond spontaneously (Biocca, Harms, & Burgoon, 2003).”
Celebrity's self-disclosure on Twitter and parasocial relationships: A mediating role of social presence (2016, background): “Although a definition of social presence has not been agreed upon yet, social presence is generally understood as perceptual experience of being psychologically involved in the interaction with another in a mediated environment (Biocca et al., 2003; Durlach & Slater, 2000; Schroeder, 2006).”
Narrative and interactivity in computer games (2006, background): “are recognized components of psychological involvement (Biocca et al., 2003) and share their ability to reveal forms of intelligence that signal social presence.”
Domo Arigato Mr. Roboto (2017, background): “Consistent with these strivings, we draw on the concept of social presence , which broadly refers to the ‘‘sense of being with another’’ (Biocca, Harms, and Burgoon 2003; Heeter 1992).”
Place presence, social presence, co-presence, and satisfaction in virtual worlds (2012, background): “presence (Biocca et al., 2003; Schroeder, 2002).”
COVID-19: fear appeal favoring purchase behavior towards personal protective equipment (2020, background): “has a higher social presence than that of SMS, email, or voice calls (Biocca et al., 2003).”