The mechanics of trust: A framework for research and design

By Jens Riegelsberger, M. Sasse, John D. McCarthy. Int. J. Hum. Comput. Stud., 2005

528 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/c5d2139441fbc3b1b0ad310ef828f9663328bb53

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Sonja Grabner‐Kräuter
2. Rita Faullant
3. Sonja Utz
4. René F. Kizilcec

In Organizational Behavior and Human Resource Management

1. Sonja Grabner‐Kräuter
2. Joost van den Bos
3. Rita Faullant
4. Peter Kerkhof
5. Sonja Utz

In Sociology and Political Science

1. Sonja Grabner‐Kräuter
2. Rita Faullant
3. Peter Kerkhof
4. Sonja Utz
5. René F. Kizilcec
6. Joe Phua
7. Stefan G. Hofmann
8. Ashwini Nadkarni

Citations in the corpus

• Signaling can increase consumers' willingness to pay for green products. Theoretical model and experimental evidence (2019, unknown): “[Figure 1 about here] Trustworthy trustees differ from untrustworthy trustees in that they derive an intrinsic benefit b in addition to the payoff R from reciprocating trust, while they feel guilty (c) when abusing trust (R+b > T-c) (Riegelsberger, Sasse, & McCarthy, 2005).”
• Consumers rule: How consumer reviews influence perceived trustworthiness of online stores (2012, background): “For the store, it is therefore important to signal trustworthiness to attract consumers (Riegelsberger et al. 2005).”
• Consumer acceptance of internet banking: the influence of internet trust (2008, background): “However, trust is even more important in an online situation (Gefen et al., 2003; Gefen and Straub, 2004; Harridge-March, 2006; Pavlou and Fygenson, 2006; Riegelsberger et al., 2005; Walczuch and Lundgren, 2004).”
• How Much Information?: Effects of Transparency on Trust in an Algorithmic Interface (2016, background): “Trust is a key concern in the design of technology, as it affects the initial adoption and continued use of technologies [4, 24].”
• The Effect of Online Privacy Information on Purchasing Behavior: An Experimental Study (2011, unknown): “For instance, consumers often consider trust seals to be a proxy for merchant quality (Riegelsberger et al ., 2005).”
• Trust in motives, trust in competence: Separate factors determining the effectiveness of risk communication (2008, unknown): “Keywords: Risk communication, trust, motives, competence, advice”