Navigating the Bind of Necessary Evils: Psychological Engagement and the Production of Interpersonally Sensitive Behavior

By Joshua D. Margolis, Andrew L. Molinsky. 2008

175 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/4c4a65a63fd6d5ec79be5303b27663e6b55adf2d

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In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Compassion revealed: What we know about compassion at work (and where we need to know more) (2011, background): “Dyadic compassion is present when one person (e.g., an employee or customer) notices the suffering of another person, feels empathic concern, and responds (e.g., Kahn, 1993; Lilius et al., 2008; Margolis & Molinsky, 2008; Miller, 2007).”
Toward a theory of business (2015, background): “Still, Margolis and Molinsky (2008, p. 858) showed us that these evils can be administered with ‘‘respect, dignity, empathy, and concern.’’”
The Psychic Cost of Doing Wrong (2012, background): “…designed to make ethical priorities clear to employees are associated with positive attitudes (Treviño et al., 2001), whereas conflict between the employee’s own beliefs and the beliefs held by the employing organization leads to internal distress (Brief et al., 2001; Margolis & Molinsky, 2008).”
Recovery at Work: Understanding the Restorative Side of “Depleting” Client Interactions (2012, background): “As Margolis and Molinsky (2008) illustrate, this can be seen when medical personnel must put a patient through a painful procedure or a counselor must engage in “tough love” to modify the behavior of a client.”
Ambivalence in Organizations: A Multilevel Approach (2014, background): “Martin 2009, Thomas 1992). Our discussion above also suggests the following positive outcomes of holism: (1) neither orientation is diminished; (2) growth in the actor’s understanding and appreciation of the object, fostering commitment to and trust in the object; (3) adaptability, that is, retainin”
Consequences of abusive supervision: A meta-analytic review (2015, methodology): “According to Martinko et al.’s (2013) and Tepper’s (2007) framework, we classified variables into different subcategories.”