Organisational justice, trust and the management of change: An exploration

By M. Saunders, A. Thornhill. 2003

245 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Public Administration

View Paper: https://www.semanticscholar.org/paper/4a55b248e554e4563e922776b8d282a1bdb399eb

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In Organizational Behavior and Human Resource Management

In Public Administration

Citations in the corpus

Organizational Justice, Trustworthiness, and Trust: A Multifoci Examination (2010, background): “…justice (composed of informational and interpersonal justice) have been linked to higher commitment to the organization (Andrews, Kacmar, Blakely, & Bucklew, 2008) and to higher levels of trust in the supervisor (e.g., Aryee et al., 2002; Saunders & Thornhill, 2003; Wong, Wong, & Ngo, 2002).”
The consequences of emerging HRM practices for employees' trust in their managers (2004, background): “An overwhelming body of literature has emphasised the importance of positive interaction between parties, which increases the level of trust (Butler, 1983; Kramer and Tyler, 1996; Lewicki et al., 1998; Mayer et al., 1995; Saunders and Thornhill, 2003; Whitney, 1994; Zand, 1972).”
Understanding customers' loyalty intentions towards online shopping: an integration of technology acceptance model and fairness theory (2009, background): “Fairness oﬀers a useful means through which to explain and understand individuals’ feelings of trust or mistrust (Saunders and Thornhill 2003).”
Psychological contract assessment after a major organizational change (2006, background): “M&As are nothing but extreme forms of organizational change, and change is often perceived by employees as threatening, due to their feeling of vulnerability and fear of losing security ( Saunders and Thronhill, 2003”
Trust and mistrust in organizations: An exploration using an organizational justice framework (2004, background): “Recent research has argued that organizational justice theory offers a means through which to explain and understand employees’ feelings of trust and mistrust more fully (Saunders & Thornhill, 2003).”
Determinants of customer repurchase intention in online shopping (2009, background): “A customer’s experience of fulfilled obligations or commitments is directly related to the generation of trust in the online vendor (Saunders and Thornhill, 2003).”
Leadership Styles in Relation to Employees’ Trust and Organizational Change Capacity (2016, background): “Past research demonstrates that trust in leadership is an important element for organizational change (Smollan, 2013), and might be as a consequence or a predecessor of the relationship at work (Neves & Caetano, 2009; Saunders & Thornhill, 2003).”
Change process characteristics and resistance to organisational change: The role of employee perceptions of justice (2015, background): “…organisation (distributive justice); second, evaluation of the formal policies or procedures by which outcomes are allocated (procedural justice); and, third, evaluation of the interpersonal treatment employees receive from supervisors (interactional justice) (Saunders and Thornhill, 2003: 325).”
The development of trust and distrust in a merger (2004, background): “They are an extreme form of change, and change is often perceived as threatening to individuals, heightening vulnerability and loss of security ( Saunders and Thronhill, 2003”