Determinants of customer repurchase intention in online shopping

By Chao-Min Chiu, Chen-Chi Chang, Hsiang-Lan Cheng, Yu-Hui Fang. Online information review (Print), 2009

668 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/102ca79c6ae244297e3a0f6d70d8a2c60dce5926

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

What Drives Experiential Loyalty Toward Smart Restaurants? The Case Study of KFC in Beijing (2018, background): “concur with that the contention of Cho and Sagynov (2015) that perceived usefulness plays a key role in increasing perceptions of loyalty.”
Relationship between Convenience, Perceived Value, and Repurchase Intention in Online Shopping in Vietnam (2018, background): “In the context of online shopping, Chiu [27] stated that, “repurchase intention is the subjective probability that an individual will continue to purchase products from the online vendor or store in the future”.”
Attracting tourists to travel companies’ websites: the structural relationship between website brand, personal value, shopping experience, perceived risk and purchase intention (2018, methodology): “To measure purchase intention, 6 items were adopted from previous related studies (Anderson & Srinivasan, 2003; Chiu et al., 2009; Kim et al., 2008).”
Online repatronage intention: an empirical study among Malaysian experienced online shoppers (2014, methodology): “The same number of items were used to measure PU (Hausman and Siekpe, 2009), SAT (Chang and Chen, 2009), TRT, (Chiu et al., 2009) and PC (Chen and Barnes, 2007).”
What drives consumers' continuance intention to e-shopping?: Conceptual framework and managerial implications in the case of Saudi Arabia (2011, background): “If the web retailer cannot be trusted to behave in accordance with the consumers’ confident beliefs, then there is no reason why consumers should expect to gain any utility or benefit from using the interface (Pavlou, 2003; Gefen, 2004; Chiu et al., 2009).”
Exploring consumers perceived risk and trust for mobile shopping: A theoretical framework and empirical study (2018, methodology): “Based on existing literature (e.g. Belanche et al., 2014; Chiu et al., 2009; Hsu et al., 2014; Joubert and Van Belle, 2013; Lu et al., 2011; Martín et al., 2011; Suki and Suki, 2017; Yang, 2016; Zhou, 2014), it is hypothesised that: H3c: M-service trust has a significant contributory influence of…”
Work and Fun on the Internet: The Effects of Utilitarianism and Hedonism Online (2012, background): “Consequently, there is a positive relationship between the experience of ‘flow’ and the hedonic value of consumers' online shopping experiences (Chaudhuri, Aboulnasr, and Ligas 2010; Chiu et al. 2010; Fenech and O'Cass 2001; Kim, Fiore, and Niehm 2010; Lee and Tan 2003).”