B. Barrett
Organizational Behavior and Human Resource Management · with Back · 2009–2010
A researcher in the Science corpus: 2 papers; trusts 14 researchers and is trusted by 6 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 24 citations into it; #3,447 of 8,741 by trust here, #2,692 by citations
- Marketing — 23 citations into it; #2,200 of 6,289 by trust here, #1,448 by citations
- Social Psychology — 10 citations into it
- Sociology and Political Science — 10 citations into it
Whom B. Barrett trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts B. Barrett overall
Papers from B. Barrett's perspective
Ordered by how strongly the researchers B. Barrett trusts endorse each paper. Same corpus, a different order for every researcher.
- Ensuring greater satisfaction by engineering salesperson response to customer emotions
- Accounting for the Joint Effects of the Servicescape and Service Exchange on Consumers’ Satisfaction Evaluations
- Describing and Measuring Emotional Response to Shopping Experience
- Evoking Emotion Affective Keys to Hotel Loyalty
- Switching barriers in consumer markets: an investigation of the financial services industry
- The Role of Consumption Emotions in the Satisfaction Response
- The Role of Emotions in Service Encounters
- Multiple roles of consumption emotions in post‐purchase satisfaction with extended service transactions
- The Effect of Environmental Perceptions on Behavioral Intentions Through Emotions: The Case of Upscale Restaurants
- Customer-Employee Rapport in Service Relationships