K. Dallimore

Sociology and Political Science · 2007

A researcher in the Science corpus: 1 paper; trusts 3 researchers and is trusted by 3 researchers here, as inferred from the citation graph.

Subfields

Whom K. Dallimore trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Alicia A. Grandey
  2. Sigal G. Barsade
  3. D. Dickter
  4. K. Menon
  5. Klaus R. Scherer
  6. Mark Gabbott

Who trusts K. Dallimore overall

  1. Jiangang Du
  2. Magnus Söderlund
  3. Xiucheng Fan
  4. Edwin N. Torres
  5. Markus Groth

Papers from K. Dallimore's perspective

Ordered by how strongly the researchers K. Dallimore trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Ensuring greater satisfaction by engineering salesperson response to customer emotions
  2. Criteria for Emotion Recognition from Verbal and Nonverbal Expression: Studying Baggage Loss in the Airport
  3. The customer is not always right: customer aggression and emotion regulation of service employees
  4. The Role of Non-verbal Communication in Service Encounters: A Conceptual Framework
  5. Development and validation of brief measures of positive and negative affect: the PANAS scales.
  6. Emotional labor and burnout: Comparing two perspectives of "people work"
  7. WHEN 'THE SHOW MUST GO ON': SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY
  8. Emotion regulation in customer service roles: testing a model of emotional labor. (Journal of Occupational Health Psychology)
  9. A longitudinal analysis of the association between emotion regulation, job satisfaction, and intentions to quit.
  10. Determinants and consequences of employee displayed positive emotions

Their papers