K. Menon
Sociology and Political Science · with Dube · 2000–2007
A researcher in the Science corpus: 4 papers; trusts 1 researcher and is trusted by 23 researchers here, as inferred from the citation graph.
Subfields
- Sociology and Political Science — 8 citations into it; #3,756 of 22,756 by trust here, #4,122 by citations
- Social Psychology — 6 citations into it; #1,788 of 15,694 by trust here, #2,174 by citations
Whom K. Menon trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts K. Menon overall
- Heesup Han
- Anna S. Mattila
- Yuliya Strizhakova
- Yelena Tsarenko
- Sameer Hosany
- J. Bigné
- Concepción Varela-Neira
- Lujun Su
- K. Back
- Katja Gelbrich
Papers from K. Menon's perspective
Ordered by how strongly the researchers K. Menon trusts endorse each paper. Same corpus, a different order for every researcher.
- Development and validation of brief measures of positive and negative affect: the PANAS scales.
- Fear, anger, and risk. (Journal of Personality and Social Psychology)
- Perception of risk.
- Tests of equality between sets of coefficients in two linear regressions (econometrics voi 28
- Mood and persuasion: A cognitive response analysis.
- Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers?: A Large-Scale Exploratory Empirical Study
- When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance (Journal of Marketing)
- Appraisal processes in emotion.
- Feelings and Consumer Decision Making: The Appraisal-Tendency Framework
- Measuring the Customer Experience in Online Environments: A Structural Modeling Approach
Their papers
- Ensuring greater satisfaction by engineering salesperson response to customer emotions (2000) — 297 citations
- The effect of emotional provider support on angry versus anxious consumers (2007) — 97 citations
- Service provider responses to anxious and angry customers: different challenges, different payoffs (2004) — 136 citations
- Multiple roles of consumption emotions in post‐purchase satisfaction with extended service transactions (2000) — 308 citations