Jiangang Du

Sociology and Political Science · 2011

A researcher in the Science corpus: 1 paper; trusts 4 researchers and is trusted by 0 researchers here, as inferred from the citation graph.

Subfields

Whom Jiangang Du trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. A. Luong
  2. K. Dallimore
  3. Alicia A. Grandey
  4. Wei-Chi Tsai
  5. Sigal G. Barsade
  6. B. Sparks
  7. Thorsten Hennig-Thurau
  8. Glenda M. Fisk
  9. Daniel Kahneman
  10. Eduardo B. Andrade

Papers from Jiangang Du's perspective

Ordered by how strongly the researchers Jiangang Du trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Determinants and consequences of employee displayed positive emotions
  2. The Ripple Effect: Emotional Contagion and its Influence on Group Behavior
  3. Are All Smiles Created Equal? How Emotional Contagion and Emotional Labor Affect Service Relationships:
  4. The Influence of Angry Customer Outbursts on Service Providers' Facial Displays and Affective States
  5. On the Consumption of Negative Feelings
  6. Prospect theory: An analysis of decision under risk Econometrica 47
  7. Is “service with a smile” enough? Authenticity of positive displays during service encounters
  8. Affect, Framing, and Persuasion
  9. Affective Service Display and Customer Mood
  10. The effect of customers' emotional responses to service failures on their recovery effort evaluations and satisfaction judgments

Their papers