J. Bigné

Marketing · 2000–2008

A researcher in the Science corpus: 5 papers; trusts 10 researchers and is trusted by 81 researchers here, as inferred from the citation graph.

Subfields

Whom J. Bigné trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Jochen Wirtz
  2. Anna S. Mattila
  3. Laurette Dube
  4. K. Menon
  5. J. Chébat
  6. D. Baker
  7. Rachel L.P. Tan
  8. Andreas H. Zins
  9. V. Zeithaml
  10. Riadh Ladhari

Who trusts J. Bigné overall

  1. Girish Prayag
  2. Sameer Hosany
  3. T. Lee
  4. Guy Assaker
  5. K. Kaplanidou
  6. Shanshi Li
  7. J. Nawijn
  8. Chih‐Wen Wu
  9. Chung-Hsien Lin
  10. Sandra Maria Correia Loureiro

Papers from J. Bigné's perspective

Ordered by how strongly the researchers J. Bigné trusts endorse each paper. Same corpus, a different order for every researcher.

  1. The Role of Consumption Emotions in the Satisfaction Response
  2. The moderating role of target-arousal on the impact of affect on satisfaction—an examination in the context of service experiences
  3. Form versus Function: How the Intensities of Specific Emotions Evoked in Functional versus Hedonic Trade-Offs Mediate Product Preferences
  4. Situational price sensitivity: the role of consumption occasion, social context and income
  5. Multiple roles of consumption emotions in post‐purchase satisfaction with extended service transactions
  6. How emotions mediate the effects of perceived justice on loyalty in service recovery situations: an empirical study
  7. Should consumer attitudes be reduced to their affective and cognitive bases? Validation of a hierarchical model
  8. The effect of consumption emotions on satisfaction and word‐of‐mouth communications
  9. Customer satisfaction: A meta-analysis of the empirical evidence
  10. Service quality, profitability, and the economic worth of customers: What we know and what we need to learn

Their papers