Chaang-Iuan Ho

Information Systems and Management · 2007

A researcher in the Science corpus: 1 paper; trusts 4 researchers and is trusted by 2 researchers here, as inferred from the citation graph.

Subfields

• Information Systems and Management — 11 citations into it; #3,209 of 3,842 by trust here, #2,463 by citations
• Organizational Behavior and Human Resource Management — 9 citations into it; #7,351 of 8,741 by trust here, #6,224 by citations
• Sociology and Political Science — 7 citations into it; #18,647 of 22,756 by trust here, #13,822 by citations

Whom Chaang-Iuan Ho trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

1. V. Zeithaml
2. Chin-Sheng Wan
3. A. Parasuraman
4. Miyoung Jeong
5. Arvind Malhotra
6. Thomas P. Novak

Who trusts Chaang-Iuan Ho overall

1. Xenia Papadomichelaki
2. R. Law
3. G. Mentzas
4. Yu-Chen Chen

Papers from Chaang-Iuan Ho's perspective

Ordered by how strongly the researchers Chaang-Iuan Ho trusts endorse each paper. Same corpus, a different order for every researcher.

1. Measuring the Customer Experience in Online Environments: A Structural Modeling Approach
2. Dimensions of e‐quality
3. Customer loyalty in e-commerce: an exploration of its antecedents and consequences
4. A Proposal to Assess the Service Quality of Online Travel Agencies: An Exploratory Study
5. The web sites of international tourist hotels and tour wholesalers in Taiwan
6. Adaptation of an information quality framework to measure customers’ behavioral intentions to use lodging Web sites
7. E-satisfaction: an initial examination
8. Service quality and e‐commerce: an exploratory analysis
9. Service quality delivery through web sites: A critical review of extant knowledge (Journal of the Academy of Marketing Science)
10. Controlling the Information Flow: Effects on Consumers' Decision Making and Preferences

Their papers

• The development of an e-travel service quality scale (2007) — 511 citations