Adaptation of an information quality framework to measure customers’ behavioral intentions to use lodging Web sites

By Miyoung Jeong, C. Lambert. 2001

371 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/47c752f1cb9af4f75bf21c9c3630021eb44eb0d4

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Milena M. Head
2. Y. Lee
3. Muzaffer Uysal
4. Khaled Hassanein
5. Bambang Widagdo
6. Kenny Roz
7. J. Choi
8. Ales Popovic

In Organizational Behavior and Human Resource Management

1. Haywantee Ramkissoon
2. Milena M. Head
3. Y. Lee
4. Muzaffer Uysal
5. Khaled Hassanein
6. Bambang Widagdo
7. Pedro Simões Coelho
8. Kenny Roz

In Sociology and Political Science

1. Haywantee Ramkissoon
2. Milena M. Head
3. Khaled Hassanein
4. Y. Lee
5. Joowon Choi
6. Muzaffer Uysal
7. Bambang Widagdo
8. Kenny Roz

Citations in the corpus

• An Empirical Study of an Online Travel Purchase Intention Model (2012, neutral): “To benchmark the performance of travel website design, researchers (Jeong & Lambert, 1999, 2001; Law & Cheung, 2006; Law & Ngai, 2005; Morrison, Taylor, & Douglas, 2004; Pont & McQuilken, 2005) proposed different ways to evaluate design effectiveness, but no single method seems to outperform others…”
• The Impact of Infusing Social Presence in the Web Interface: An Investigation Across Product Types (2005, background): “Jeong and Lambert show that customers’ attitudes toward using a Web site are a strong indicator for predicting their purchasing behavior [48].”
• Persuasive Design of Destination Web Sites: An Analysis of First Impression (2008, neutral): “The literature indicates that the primary criteria for assessing information quality includes accuracy, variety, relevance, usefulness, currency, security, validity, and completeness (Auster and Choo 1993; Jeong and Lambert 2001; Miller 1996; Rieh 2002; Smith 1996).”
• An Investigation of Passengers’ Psychological Benefits from Green Brands in an Environmentally Friendly Airline Context: The Moderating Role of Gender (2017, background): “For this reason, many studies have used the concept of intentions to use as main dependent variable in their proposed model [57,62,63].”
• Tourist behaviour towards self-service hotel technology adoption: Trust and subjective norm as key antecedents (2015, neutral): “In hotels, internet is effectively used for fulfilling customers' needs (Jeong & Lambert, 2001).”
• Beliefs about teaching and uses of technology among pre‐service teachers (2008, neutral): “Attitudes towards technology (Chang & Cheung, 2001 ; Choi, Choi, Kim, & Yu, 2003 ; Jeong & Lambert, 2002 ).”
• The effects of perceived authenticity, information search behaviour, motivation and destination imagery on cultural behavioural intentions of tourists (2011, background): “Jeong and Lambert (2001) noted that higher levels of perceived usefulness and positive attitudes towards information sources resulted in stronger willingness to recommend websites to others.”
• Towards business intelligence systems success: Effects of maturity and culture on analytical decision making (2012, background): “[42] emphasize perceived usefulness and perceived accessibility – two attributes of IQ – as antecedent variables of information use.”
• The development of an e-travel service quality scale (2007, background): “Based on past research, the common criteria for assessing information content include accuracy, timeliness, its concise nature, relevance, reliability and completeness (e.g., Jeong & Lambert, 2001; Madu & Madu, 2002; Perdue, 2001).”
• The Effects of Consumers' Perceived Risk and Benefit on Attitude and Behavioral Intention: A Study of Street Food (2013, background): “In the lodging industry, Jeong and Lambert (2001) found that favorable attitude toward a lodging website was a significant predictor of the users’ decision to purchase the accommodation online.”
• Hedonic Shopping Motivation and Impulse Buying: The Effect of Website Quality on Customer Satisfaction (2021, result): “This finding is consistent with the research carried out by Jeong and Lambert (2001), which discloses three dimensions of website quality, particularly clear information, accessibility, and attitudes are reasons mediated by hedonic shopping intentions for a person to feel satisfied.”