M. Gallarza
Organizational Behavior and Human Resource Management · 2002–2019
A researcher in the Science corpus: 7 papers; trusts 15 researchers and is trusted by 45 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 126 citations into it; #1,058 of 8,741 by trust here, #1,286 by citations
- Marketing — 118 citations into it; #534 of 6,289 by trust here, #519 by citations
- Sociology and Political Science — 77 citations into it; #1,153 of 22,756 by trust here, #880 by citations
- Information Systems and Management — 10 citations into it
Whom M. Gallarza trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Haemoon Oh
- J. Petrick
- Barry J. Babin
- A. Parasuraman
- Hesham Al-Sabbahy
- C. Mathwick
- Ching-Fu Chen
- I. Saura
- Dhruv Grewal
- Y. Ekinci
Who trusts M. Gallarza overall
- Riyad Eid
- Girish Prayag
- N. Prebensen
- T. Lee
- Svetlana Stepchenkova
- K. Kaplanidou
- Shiang-Min Meng
- Héctor San Martín
- Sunghyup Sean Hyun
- Rob Hallak
Papers from M. Gallarza's perspective
Ordered by how strongly the researchers M. Gallarza trusts endorse each paper. Same corpus, a different order for every researcher.
- Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour
- Development of a Multi-Dimensional Scale for Measuring the Perceived Value of a Service
- Tourism Destination Loyalty
- Diners' Perceptions of Quality, Value, and Satisfaction
- Restaurant Servicescape, Service Encounter, and Perceived Congruency on Customers' Emotions and Satisfaction
- Measuring Tourists’ Emotional Experiences toward Hedonic Holiday Destinations
- The Ties That Bind: Measuring the Strength of Consumers’ Emotional Attachments to Brands
- Shopping risk perceptions: effects on tourists' emotions, satisfaction and expressed loyalty intentions.
- An Investigation of Perceived Value Dimensions: Implications for Hospitality Research
- Satisfaction: A Behavioral Perspective on the Consumer
Their papers
- Destination image: towards a conceptual framework. (2002) — 1,690 citations
- Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour (2006) — 1,425 citations
- The concept of value and its dimensions: a tool for analysing tourism experiences (2008) — 113 citations
- Customer value in tourism and hospitality: Broadening dimensions and stretching the value-satisfaction-loyalty chain (2019) — 87 citations
- A multidimensional service-value scale based on Holbrook’s typology of customer value: Bridging the gap between the concept and its measurement (2017) — 142 citations
- Emotions and visitors’ satisfaction at a museum (2014) — 112 citations
- The quality-value-satisfaction-loyalty chain: relationships and impacts (2013) — 128 citations