Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour

By M. Gallarza, I. Saura. 2006

1,425 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/7e75b96f9a405b8f0be36e72e65bebe02273034a

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In Marketing

In Organizational Behavior and Human Resource Management

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Citations in the corpus

The relationships of cruise image, perceived value, satisfaction, and post-purchase behavioral intention on Taiwanese tourists (2011, background): “Gallarza and Saura (2006) confirm the existence of a quality–value–satisfaction– loyalty chain in university students’ travel behavior, assessed by exploring the constructs on perceived value, satisfaction, and loyalty.”
Re-examining the relationships among perceived quality, value, satisfaction, and destination loyalty (2018, methodology): “The four items were adapted from previously validated scales (Cronin et al., 2000; Gallarza and Saura, 2006; Petrick and Backman, 2002).”
Understanding Airline Travelers’ Perceptions of Well-Being: The Role of Cognition, Emotion, and Sensory Experiences in Airline Lounges (2016, background): “Services marketing literature consistently supports the positive relationship between customer satisfaction and behavioral intentions (Cronin et al., 2000; Gallarza & Saura, 2006; Kandampully & Suhartanto, 2000).”
How does authenticity enhance flow experience through perceived value and involvement: the moderating roles of innovation and cultural identity (2019, background): “Gallarza and Gil Saura (2006) considered that the perceived value was a key variable in the research of tourist behavior, and it could strongly predict and judge the attitudes and behaviors of tourists (Chen & Tsai, 2008).”
Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty (2019, background): “The relationship between a customer's perception of value and both customer satisfaction and customer loyalty has long been studied in different sectors of the service industry (see for instance, Cronin et al., 2000; Choi et al., 2004; Gallarza and Saura, 2006; Chen, 2008; Chen and Tsai, 2008; Howat”