The quality-value-satisfaction-loyalty chain: relationships and impacts

By M. Gallarza, I. Saura, Francisco Arteaga. 2013

128 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/1815519771d6986e054dba4d22a895a655928c9e