A multidimensional service-value scale based on Holbrook’s typology of customer value: Bridging the gap between the concept and its measurement

By M. Gallarza, Francisco Arteaga, Giacomo Del Chiappa, I. Gil‐Saura, M. Holbrook. 2017

142 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/8245ac3ed511af8c37a95c9503e917125bbe56ae