Madeleine E. Pullman
Marketing · 2004–2010
A researcher in the Science corpus: 4 papers; trusts 5 researchers and is trusted by 4 researchers here, as inferred from the citation graph.
Subfields
- Marketing — 11 citations into it; #3,453 of 6,289 by trust here, #2,429 by citations
- Organizational Behavior and Human Resource Management — 9 citations into it; #6,534 of 8,741 by trust here, #4,186 by citations
- Sociology and Political Science — 7 citations into it
Whom Madeleine E. Pullman trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Madeleine E. Pullman overall
- Jong-Hyeong Kim
- Ala'eddin M. Ahmad
- Kisang Ryu
- Bernd Frederik Reitsamer
- D. Quadri-Felitti
- Aude Rychalski
- Renu Agarwal
- M. Mody
- U. Knobloch
- Jochen Wirtz
Papers from Madeleine E. Pullman's perspective
Ordered by how strongly the researchers Madeleine E. Pullman trusts endorse each paper. Same corpus, a different order for every researcher.
- Emotional Branding: The New Paradigm for Connecting Brands to People
- Understanding Service Convenience
- Determinants and Outcomes of Customers' Use of Self-Service Technology in a Retail Setting
- Best Practices in the Assessment of Hotel-guest Attitudes:
- Motivation reconsidered: the concept of competence.
- Development and validation of brief measures of positive and negative affect: the PANAS scales.
- Managing the Total Customer Experience
- Clarifying “Fuzzy” Hospitality-management Problems with Depth Interviews and Qualitative Analysis
- Emotional design : why we love (or hate) everyday things
- How Customers Think: Essential Insights into the Mind of the Market
Their papers
- A framework for evaluating the customer wait experience (2010) — 94 citations
- UNRAVELING THE FOOD SUPPLY CHAIN: STRATEGIC INSIGHTS FROM CHINA AND THE 2007 RECALLS* (2008) — 509 citations
- Visual Methods (2007) — 137 citations
- Ability of Experience Design Elements to Elicit Emotions and Loyalty Behaviors (2004) — 691 citations