A. Luong

Sociology and Political Science · 2005

A researcher in the Science corpus: 2 papers; trusts 16 researchers and is trusted by 12 researchers here, as inferred from the citation graph.

Subfields

Whom A. Luong trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Wei-Chi Tsai
  2. Alicia A. Grandey
  3. Anna S. Mattila
  4. Joseph P. Forgas
  5. Rohini Ahluwalia
  6. L. Clark
  7. Céleste M. Brotheridge
  8. Kibeom Lee
  9. Veronica Liljander
  10. A. Tellegen

Who trusts A. Luong overall

  1. Jiangang Du
  2. K. Fonner
  3. Michael A Yoerger
  4. Magnus Söderlund
  5. Xiucheng Fan
  6. Michael E. Roloff
  7. Carmen Benítez de Rojas
  8. Tianjun Feng
  9. John Crowe
  10. Ching-Hsuan Yeh

Papers from A. Luong's perspective

Ordered by how strongly the researchers A. Luong trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Development and validation of brief measures of positive and negative affect: the PANAS scales.
  2. Determinants and consequences of employee displayed positive emotions
  3. WHEN 'THE SHOW MUST GO ON': SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY
  4. Emotional labor and burnout: Comparing two perspectives of "people work"
  5. The Managed Heart: Commercialization of Human Feeling.
  6. Organizational citizenship behavior and workplace deviance: the role of affect and cognitions. (Journal of Applied Psychology)
  7. The Role of Emotions in Service Encounters
  8. The Interplay of Gender and Affective Tone in Service Encounter Satisfaction
  9. Emotion regulation in the workplace: a new way to conceptualize emotional labor. (Journal of Occupational Health Psychology)
  10. Impact of customer preconsumption mood on the evaluation of employee behavior in service encounters

Their papers