Stephen W. Brown

Organizational Behavior and Human Resource Management · 2000–2012

A researcher in the Science corpus: 11 papers; trusts 7 researchers and is trusted by 33 researchers here, as inferred from the citation graph.

Subfields

Whom Stephen W. Brown trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Lance A. Bettencourt

Who trusts Stephen W. Brown overall

  1. Osman M. Karatepe
  2. A. Parasuraman
  3. Steven W. Bayighomog
  4. Heiko Gebauer
  5. Jennifer A. Marrone
  6. V. Zeithaml
  7. Per Skålén
  8. Dhruv Grewal
  9. Jiun-Sheng Chris Lin
  10. Cheng Wang

Papers from Stephen W. Brown's perspective

Ordered by how strongly the researchers Stephen W. Brown trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
  2. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
  3. Psychological Implications of Customer Participation in Co-Production
  4. An attitudinal model of technology-based self-service: Moderating effects of consumer traits and situational factors
  5. Return on Marketing: Using Customer Equity to Focus Marketing Strategy
  6. The Effects of Strategic Orientations on Technology- and Market-Based Breakthrough Innovations
  7. Client Co-Production in Knowledge-Intensive Business Services
  8. A research manifesto for services science (CACM)
  9. The Customer Orientation of Service Workers: Personality Trait Effects on Self-and Supervisor Performance Ratings
  10. Intentions to Use Self-Service Technologies: A Confluence of Multiple Attitudes

Their papers