Vikas Kumar
Marketing · with Aksoy · 2009–2012
A researcher in the Science corpus: 3 papers; trusts 2 researchers and is trusted by 3 researchers here, as inferred from the citation graph.
Subfields
- Marketing — 30 citations into it; #2,793 of 6,289 by trust here, #805 by citations
- Organizational Behavior and Human Resource Management — 19 citations into it
Whom Vikas Kumar trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Peter C. Verhoef
- Greg C. G. Wei
- R. Venkatesan
- W. Reinartz
- John E. Hogan
- Sunil Gupta
- V. Kumar
- V. Zeithaml
- Katherine N. Lemon
- Martin A. Tanner
Who trusts Vikas Kumar overall
Papers from Vikas Kumar's perspective
Ordered by how strongly the researchers Vikas Kumar trusts endorse each paper. Same corpus, a different order for every researcher.
- The mismanagement of customer loyalty. (Harvard Business Review)
- A Customer Lifetime Value Framework for Customer Selection and Resource Allocation Strategy
- Customer Relationship Management: A Databased Approach
- Customer Equity: Building and Managing Relationships as Valuable Assets
- Customer Metrics and Their Impact on Financial Performance
- The allocation of promotion budget to maximize customer equity
- The Role of Hubs in the Adoption Process
- A Longitudinal Examination of Net Promoter and Firm Revenue Growth
- Quantifying the Ripple: Word-of-Mouth and Advertising Effectiveness (Journal of Advertising Research)
- Multichannel Shopping: Causes and Consequences
Their papers
- Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value (2010) — 1,355 citations
- Social coupons as a marketing strategy: a multifaceted perspective (2012) — 153 citations
- Are Product Returns a Necessary Evil? Antecedents and Consequences (2009) — 331 citations