Hong Qin
Organizational Behavior and Human Resource Management · 2009–2010
A researcher in the Science corpus: 2 papers; trusts 6 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 13 citations into it
- Marketing — 10 citations into it
- Information Systems and Management — 7 citations into it
Whom Hong Qin trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Tenko Raykov
- Martin Brunner
- Xiande Zhao
- Michael K. Brady
- D. Grayson
- Heinz-Martin Süβ
- G. Gilbert
- David Gefen
- Chezy Ofir
- Linda C. Ueltschy
Who trusts Hong Qin overall
Papers from Hong Qin's perspective
Ordered by how strongly the researchers Hong Qin trusts endorse each paper. Same corpus, a different order for every researcher.
- Structural Equation Modeling and Regression: Guidelines for Research Practice (Communications of the Association for Information Systems)
- Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
- Performance-only measurement of service quality: a replication and extension
- Back-Translation for Cross-Cultural Research
- In Search of Negative Customer Feedback: The Effect of Expecting to Evaluate on Satisfaction Evaluations
- An empirical assessment and application of SERVQUAL in a Mainland Chinese department store
- Analyzing the Reliability of Multidimensional Measures: An Example from Intelligence Research
- Service Quality Perceptions and Customer Satisfaction: Evaluating the Role of Culture
- A Test for Change of Composite Reliability in Scale Development
- Managing behavioral intentions in diverse cultural environments: an investigation of service quality, service value, and satisfaction for American and Ecuadorian fast-food customers
Their papers
- Perceived service quality in fast‐food restaurants: empirical evidence from China (2010) — 145 citations
- Service quality, customer satisfaction, and behavioral intentions in fast‐food restaurants (2009) — 254 citations